We are planning to install Remedy 9 on our new servers and then move the data from our earlier Remedy 7.1 ver.
I have 3 queries here : 1. If we install remedy ver 9 on new server, and then with the help of def files we can move all customizations to remedy 9 (we just have AR system and for Remedy 9 also we need only AR system). Is it fine or there might be any issues with it ? 2. Can we install User tool of 7.6.04 ver (or earlier ver may be) on the same server where we will be installing Remedy 9. I know BMC does not support BMC user tool from 8.1 onwards but we did install user tool of 7.6.04 on machine where we installed Remed y8.1 and it worked fine at that time. 3. Which ver (9 or 8.1.02 or 8.1) is better for our case where we just need AR system only. We will be doing fresh installation of new Remedy ver and then will move data from 7.1 to this new machine. Only must requirement is to have user tool Please update if anyone has any idea about it. Thanks, Anup _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
