Email Polling problem

2013-05-17 Thread Bhimineni Ravibabu
th inbound emails polling not working in the remedy application. we are using POP3 for incoming email polling. We are using AR system server 5.1.2 with patch 1494 and same with email engine services. Much appreciated for your help. Thanks & Regards, Bhimineni Ravibabu Thanks & Regards

Server log setup for Optimize performance of the Remedy application

2013-02-06 Thread Bhimineni Ravibabu
** Hi All, Currently we have a ar system server with version 5.1.2 path 1494 which does have enabled the Filter, SQL size of more than 5 GB with append mode. Please let me know what will be the optimized way for the setup of server side logs. Thanks & RegardsRavibabu Bhimineni This email

Re: MidTier logs

2012-09-27 Thread Bhimineni Ravibabu
** Thanks for Karthik and Fred, the following is my application details along with IIS server for Mid Tier having Servlet exec services.   As we found that there is no log entries at Mid Tier log list when the webservice failed at Team works server with a error message. '[ERR_ESB_7: Error Occurred

MidTier logs

2012-09-26 Thread Bhimineni Ravibabu
** Hi All,      I have a web service on Remedy application which used to be called by one Team works application service by sending text data which internally in Remedy checks for the data based on the team works input data, if data is presented in the Remedy application it will update one of r

Re: Delay-recache time entry in the ar.cfg file

2012-08-08 Thread Bhimineni Ravibabu
** Hi Andrew, Thanks for your clarifications, In my application, we used to modify data values based on syncronization of other records, that time my application is pushing values into required records perfectly with in 2 seconds, after 2 seconds the values are resetting back to old values.    

Re: Delay-recache time entry in the ar.cfg file

2012-08-08 Thread Bhimineni Ravibabu
** Hi Andrew, In my application configuration file entry it shows the value for the Delay recache time shows only 2. I think this  means that the transaction values will be reset after two seconds for every record updates. please let me know whether my understanding is correct or not.Thanks & Regar

Delay-recache time entry in the ar.cfg file

2012-08-08 Thread Bhimineni Ravibabu
** Please let me know what is the use of Delay-recache time entry in the ar.cfg file. Thanks & RegardsRavibabu Bhimineni This email originates from Steria*. It, and any attachments, may contain confidential information and may be subject to copyright or other intellectual property rights. It is o