Re: Parenthesis

2008-02-05 Thread Carlos Ungil
I wrote a little application that you might find useful: http://ungil.com/remedy/ARSqueryeditor.html Cheers, Carlos On Feb 5, 2008 7:43 PM, Kemes, Lisa <[EMAIL PROTECTED]> wrote: > ** > > > I'm having a heck of a time trying to get this Run If statement to work: > > (( 'Status' = "ACTIVE") AND

Re: Python and Web Services

2008-01-10 Thread Carlos Ungil
On Jan 10, 2008 3:55 PM, Frank Caruso <[EMAIL PROTECTED]> wrote: > ** Has anyone written any Python code to call a Remedy web service that they > would be willing to share? The following code might be useful as a starting point (of course you need to replace the XXX, YYY, ZZZ with the actual detai

Re: Trying to write some data to a file using Active link runprocess

2007-10-28 Thread Carlos Ungil
On 10/26/07, Schryver, Curt <[EMAIL PROTECTED]> wrote: > You can do it, but you must understand that this method will write the > file to the user's machine. You can also run the process on the server, adding "@@:" before the command. Carlos __

Re: Log Viewer/Debugging tools

2007-09-04 Thread Carlos Ungil
Hello, I wrote a little application for viewing client-side logs. It's quite simple (and not much tested), but I think it has some advantages for interactive debugging compared with AR System Log Display (which comes with the system) or BareTail (mentioned already in this thread). http://ungil.co

Re: Group Name Change

2007-08-28 Thread Carlos Ungil
Hello, you might also want to check if the group names appear in any qualification (there is a keyword $GROUPS$ that can be used to execute workflow depending on the groups the user is member of). If you export all the workflow to an XML file you can find all the occurrences of the $GROUPS$ keywo

Re: ARSexporter

2007-05-14 Thread Carlos Ungil
On 5/14/07, Carlos Ungil <[EMAIL PROTECTED]> wrote: > > Hello, > > you might be interested in a program I've written using the Remedy API > to export all the workflow definitions to independent XML files in the > local disk, and to keep those definitions up to date (whe

ARSexporter

2007-05-14 Thread Carlos Ungil
rogram tries to export a locked object). Regards, Carlos Ungil ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: "Display No Match Error"

2007-03-08 Thread Carlos Ungil
Hello, if you can export workflow definitions to XML (feature available since ARS 5.0), look for the following string: error I hope this helps. Carlos Ungil On 3/8/07, Naveen Kaushik <[EMAIL PROTECTED]> wrote: ** Hi List, Is there any way to find out all the filters whic

Re: Converting Remedy Datetime for SQL Query

2006-10-30 Thread Carlos Ungil
Hello, I don't think you can use them (Oracle 9i is required and I understand you're using MS SQL), but for the record here are a couple of functions I wrote recently to convert remedy timestamps to/from a more reasonable format. Regards, Carlos Ungil create function timesta

Re: How to capture workflow errors in Filters

2006-09-15 Thread Carlos Ungil
Hello, you can also send a mail notification just before signaling the error (I find this very useful to know when users are doing something they're not supossed to do). To avoid the notification being deferred to a later phase (which will never come), you have to change the name of the filter s

Re: users documentation

2006-08-04 Thread Carlos Ungil
Hello, you can extract the html files from resdlls\0009\aruser.chm I did it some time ago, it mostly worked; I just had to create an index to access the individual pages (the index I got after unpaking the chm was not valid html). I tried different alternatives; I don't remember the details but

Re: I don't want my users using the old user tool

2006-07-13 Thread Carlos Ungil
On 7/13/06, Serouche Rahimpour <[EMAIL PROTECTED]> wrote: Hi, some smart people are using the User tool version 4 against my ARS server version 6.00.01. They do this only to avoid the web interface because their Opera or whatever bloody browser is not good enough for them when using it on ARS. A