Re: com.bmc.arsys.apiext.data.DataImport

Try setting the environment variable CLASSPATH to corresponding jars files i.e. arapi7603build001.jar, arapiext7603build001.jar and log4j-1.2.14.jar with its absolute path. Regards, Yogendra DISCLAIMER: The opinions, statements, and/or suggested courses of action expressed in this E-mail do no

Re: E-mail Engine

There is no way to add additional MAPI mailbox either of Incoming or Outgoing mailbox. Email Engine takes profile name as a configuration for configuring MAPI mailboxes, you can have only one such profile active for any logged in user. So no chance of adding incoming mail box for MAPI. You can

Re: AREmail engine message size limitation?

No there are no limitation on size of email messages(html/text) body. The corresponding field has infinite field length so no issues of size. Regards, Yogendra DISCLAIMER: The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of B

Re: Email memory issues

How many users and groups are there on User and Group form resptly? If there are many users or groups, you must set below property to true to reduce the startup time. com.bmc.arsys.emaildaemon.FetchUserGroupInfoOnDemand=true Regards, Yogendra DISCLAIMER: The opinions, statements, and/or suggest

Re: Multiple Mail box configuration on 7.1 ARSystem

1 9985794493 (V) 847-879-4995 Ext:- 351 > > * ravi.ramag...@gssamerica.com <mailto:rambabu.ru...@gssamerica.com> > > > > > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Chaudhari, Yogendra > Sent: Thursday,

Re: Multiple Mail box configuration on 7.1 ARSystem

Yes, absolutely you can configure multiple outgoing mail boxes on BMC Remedy Email Engine 7.1, you just have to add configuration in "AR System Email Mailbox Configuration" form. Please refer "BMC Remedy Action Request System 7.1.00 Administering BMC Remedy Email Engine" guide, chapter 3 - "C

Re: Incoming email create

Hi Kevin, Make use of below template to specify TCP and RPC port numbers. Schema: HPD:HelpDesk Server: TestServer Login: Testuser Password: 12345 Action: Submit TCP:[TCP port number] For Specifying RPC number use RPC :[RPC port number] Regards, Yogendra DISCLAIMER: The opinions, statements, a

Re: Email Error

This error gets when connection to mail server gets timed out, EE re-establishes the connection to mail server after OutingConnectionRecycleSize in EmailDaemon.propeties property value Or if there are no further messages in queue to send across. Regards, Yogendra DISCLAIMER: The opinions, sta