) and
also for Group approval(level approval)
Hope this helps or let me know if you need more info.
Regards,
Chetan Shinde
On Wed, Feb 10, 2016 at 10:42 AM, babajan baig
wrote:
> **
> Hello Chetan,
>
> There are no approval chains configured.
>
> SRD approval type is set to Gr
Please check if the approval chain configured for the Group approval has
the correct qualification and references. That will help you track down the
issue.
Regards,
Chetan Shinde
On Wed, Feb 10, 2016 at 7:43 AM, babajan baig wrote:
> **
> Hello Team,
>
> We are facing an issue wi
Check the Group List value in the 'User' form, it should contain the
Administrator group.
Regards,
Chetan Shinde
On Thu, Jan 21, 2016 at 2:18 PM, Pandi C wrote:
> **
> Hello_
>
> Administrator User not able to access the remedy Group form. We have
> removed and updated
Seems it did not create the Demo user. Run the arcache and that should
create the Demo user for you. Once that is done you should be fine.
Run it exactly as it is:
arcache -Ua -e 001 -lw 1 -n "Demo" -p "" -g "1;"
On Thursday, January 7, 2016, Ben Chernys
wrote:
> **
>
>
>
> Hi Folk
Can you attached the normalization job logs?
Regards,
Chetan Shinde
On Thu, Dec 3, 2015 at 8:00 AM, Abhishek Anand
wrote:
> Hi Chetan,
>
> The steps provided by you in last update is not working so please suggest
> on it.
>
> Early response will be highly appreciated.
specific dataset.
5) The normalization job will then search the CIs based on the Cat 1, Cat2,
Cat 3, Product Name defined in the discaoverable mapping and then replace
it accordingly.
Hope this helps.
Regards,
Chetan Shinde
On Thu, Nov 26, 2015 at 9:36 AM, Abhishek Anand
wrote:
> Hi Exp
defined under Mapped Product Catalog
in the form Product Catalog Alias Mapping.
Hope this helps.
Regards,
Chetan Shinde
On Thu, Nov 26, 2015 at 6:55 AM, Abhishek Anand
wrote:
> Hi Team,
>
>
>
> There are some incorrect entries within the Product Catalog which can be
> easily ame
BMC is the two environments are with similar version so I
know it works and it does not require any hotfix.
Regards,
Chetan Shinde
On Thu, Nov 12, 2015 at 6:04 PM, Jase Brandon wrote:
> Hi Chetan, check with BMC Support, we had a very similar issue where the
> FTS would never complete. I
any errors related to plugin in any of the arerror.log files on all the
three servers.
I was expecting re-indexing to get over today morning since it has been
running since the last 17 hrs.
Has anybody seen this before? Any advice?
Regards,
Chetan Shinde
settings
then use the following URL:
http:///arsys/forms//SHR:LandingConsole
HTH.
Regards,
Chetan Shinde
On Wed, Jul 29, 2015 at 6:08 AM, Dave Barber wrote:
> **
> All,
>
> My experience with mid-tier configuration is limited, so bear with me
>
> Our system is as
On https://docs.bmc.com, Under the ARS 8.1 -> Planning should give you the
answers to your above question.
Regards,
Chetan Shinde
On Wed, Feb 4, 2015 at 12:20 PM, Basant Soni
wrote:
> Hi Team,
>
> Can anyone help me to understand the Remedy Architecture with my below
> quires:
Yes correct. So once you install the server in server group mode, the
ranking form will be populated with the records for the operations that can
be ranked and the count should be 13 in all.
Regards,
Chetan Shinde
On Mon, Nov 24, 2014 at 6:30 PM, BradRemedy wrote:
> **
> Hi
>
> O
, capacity,etc) defined in the Loadbalancer will help the
request to route to the particular AR server and then the database
operation will be performed on it.
Hope this helps.
Regards,
Chetan Shinde
On Mon, Nov 24, 2014 at 6:12 PM, BradRemedy wrote:
> **
> Hi
>
> We are busy with o
Check the logical server defined server in the distributed logical mapping
form. Since u have restored the Prod DB on the Dev DB that must be still
referring to the prod Corp ITSM server
Regards,
Chetan Shinde
On Fri, Aug 22, 2014 at 2:46 PM, onkar shinde
wrote:
> **
> Thanks Chetan, fo
If they are stuck in Pending form, try restarting the AR Server service.
Regards,
Chetan Shinde
On Fri, Aug 22, 2014 at 2:13 PM, onkar shinde
wrote:
> **
> Hello All,
>
> We have refreshed ARSystem Dev env. with Prod. DB backup.
>
> After pointing to the appropriate Dev D
Can you send the screenshot of the arserver settings and general
preferences in midtier config?
On 21 Mar 2014 01:20, "Sweety" wrote:
> Hi,
>
> I have flushed mid tier cache and cleared browser cache also. Its
> happening for all users.
> Server is up and running. Users can access server from us
In server information you will see the fts tab. I think that is where you
will have to change the path.
On 22 Mar 2014 05:05, "Rick Phillips" wrote:
> **
> Hi,
>
> I've got the following error in my arjavaplugin.log:
>
> *Caused by: ERROR (8750): Create entry operations are not supported for
> th
Rajeev,
The Display name is configured in the form "AR System MailBox Configuration".
So you can change the display name to the email address by which it will
display the email address rather than the Name.
Hope this answers your query.
Thanks & Regards,
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