Seems it did not create the Demo user. Run the arcache and that should
create the Demo user for you. Once that is done you should be fine.
Run it exactly as it is:
arcache -Ua -e 000000000000001 -lw 1 -n "Demo" -p "" -g "1;"
On Thursday, January 7, 2016, Ben Chernys <ben.cher...@softwaretoolhouse.com>
wrote:
> **
>
>
>
> Hi Folks,
>
>
>
> CentOS – Oracle 12c (isolated PDB) – attempting to install ARS 9.
>
>
>
> I am trying to install 9.
>
>
>
> During the install process (of ARS server only) I get this error:
>
>
>
> THROWABLE EVENT {Description=[Error from RIKJ command],Detail=[Your login
> failed, but connected as a guest user.]}
>
>
>
> After a bunch of these errors, the install claims to have failed BUT an
> arsystem start command brings it up – alas with no logins allowed – at
> least using the API & the mid-tier. Obviously I will have missed some
> important forms and data during the install.
>
>
>
> Anyone run into this while installing ITSM 9?
>
>
>
> What value does in the AR System Administrator prompt? I tried Demo with
> no password and Demo with a password.
>
>
>
> Cheers
>
> Ben Chernys
>
> www.softwaretoolhouse.com
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
--
- Chetan
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