Re: archgid does not support 7.1.0 -- RESOLVED

2008-10-17 Thread Danny Kellett
Hi Fred, et al, Is there any chance someone can put the executable on a download site / wiki or something. I would really like a copy but dont want to find a Windows box to install it on? thanks guys Danny Grooms, Frederick W wrote: Got it, Thanks That was a pain though. I had to pull

Re: It's official from the BMC UserWorld web site ... October 2009

2008-09-24 Thread Danny Kellett
The man has a point strauss wrote: ** How about if they take every bit of the $$$ they would have spent on UserWorld 2008 and hire top-notch quality assurance folks to test and clean up their ITSM and ARS code. I can think of several segments of it that have obviously missed out on any

Re: Installing ARS 7.1 on Solaris VM

2008-09-16 Thread Danny Kellett
Solaris binaries are compiled in a completely different way. Google little indian big indian. Eg. Binaries that are compiled on one can never run on another. regards He's definitely right. Unfortunately, I've been told by Sun multiple times that binaries/applications compiled for Solaris

Re: ARSList Awards: Software Categories

2008-08-20 Thread Danny Kellett
Is it free? I think the latest version ran out after a while and didnt work until I paid for it. Good Afternoon Daniel, I vote for Freeware ARUtilities as Best Third Party Utility. Audrey Franklin New York University [EMAIL PROTECTED] - Original Message - From: Daniel Bloom

Re: After server reboot the status of the Remedy service is started, but it has to be restarted in order to login to Remedy

2008-07-28 Thread Danny Kellett
Hi, You could try and put the start up loggin on and see whats happening? Read this on the BMC KB, how to turn it on etc KM-10033931 Regards Danny Hello, After upgrading Remedy to 7.1, when I reboot the server it takes almost half an hour for the server to come up and the status of

Re: Redirecting URL for opening Mid tier default home page

2008-07-10 Thread Danny Kellett
I just have a simple index.html in the htdoc (apache root) to redirect !DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.0 Transitional//EN html head titleRedirecting to ITSM.../title meta http-equiv=REFRESH content=0;url=http://NewIP/arsys/home;/HEAD BODY Redirecting to ITSM... /BODY /HTML Regards Danny

Re: ARDBC Plug-In doesn't work on Linux

2007-07-20 Thread Danny Kellett
= /lib/tls/libm.so.6 (0xb7fa5000) libc.so.6 = /lib/tls/libc.so.6 (0xb7e7b000) /lib/ld-linux.so.2 (0x8000) Then make sure those directories are in your LD_LIBRARY_PATH and I try to make sure they are in your profile PATH too. Regards Danny Kellett Principal Consultant EMEA

Re: ARDBC Plug-In doesn't work on Linux

2007-07-20 Thread Danny Kellett
Have you made sure this directory is in your $PATH and add it to the LD_LIBRARY_PATH. Also make sure the user you start ars with can read it. /appexec/ar/arsentw01_spk/plugins/ardbccsv/linux/linux/ Danny Kellett Principal Consultant EMEA Professional Services Strategic Workflow Solutions Ltd

Re: ARDBC Plug-In doesn't work on Linux

2007-07-20 Thread Danny Kellett
/QUOTE Is it a case that your ar.conf is looking for ardbccsv.so but you are compiling ardbctest.so ? Kind regards Danny Kellett Principal Consultant EMEA Professional Services Strategic Workflow Solutions Ltd Quoting Mark Milke [EMAIL PROTECTED]: [EMAIL PROTECTED] ~]$ users remedy [EMAIL

Re: Ports and protocols required on firewall for AR

2007-05-11 Thread Danny Kellett
and put a TCP port in there. The AR server will need to be restarted. Tell the firewall/network people the new TCP port number, TCP 80 for midtier. Depending on the mail setup you have, and on what OS. But TCP 25 is the norm. Kind regards Danny Kellett Quoting Dignard, Norman [EMAIL PROTECTED

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