BIRT report and sub report(s)

I'm trying to update the existing v8.1 Helpdesk PRINT button BIRT report and add Work info Relationship sub reports using BIRT Report Developer tool.. I've added the sub-reports (work info Relationship) and it sorta works/... but I cannot figure out how to auto expand the print space where

Re: BIRT report and sub report(s)

Hi Jason I did see that. I originally did a quick scan and thought it was talking about printing Landscape or portait. I'll give it another read. thanks... dave ___ UNSUBSCRIBE or access ARSlist Archives at

Re: SRM v760 migrate (import/export) to SRM v8.1

Hi Peter it's getting another environment and then setting up with the current config (ARS v7.5, customized ITSM v703, SRM v760, etc...). We already have an out of the box v764 env.. and my thinking was export/import the SRD(s) from my current PROD to the v764 and export/import into our new

SRM v760 migrate (import/export) to SRM v8.1

Hi All We plan on creating/moving to a net new v81 env. We currently have a mix ARS v75, ITSM v703, SRM v760 env. For SRM... the BMC manuals, it says we need to upgrade our current ARS v75/SRM v760 env to ARS/SRM v764 in order to migrate (export/import) into a v8.1 env. For those who

3gb PAE OS settings

Hi All We have been having MALLOC issues on our new apps servers and just found out... that our Windows server is set with /PAE setting and not the /3GB like our old servers. Question is... does anyone use and/or have encountered issues with their APP servers having both the /PAE /3GB

Filter - SQL UPDATE count to a field

Hi All Does anyone know if can get the results (counts) of a SQL update stmt within a Filter DIRECT SQL or Set Fields-SQL Stmt to a field on a form. I am running a SQL UPDATE on a table and I would like to know how many records were modified. TIA... dave

compare 2 different form VIEW def files

Hi all I was wondering if anyone knows what tool I can use to compare to two form VIEW def files. I tried to open these files in IT MASTERS (v6) and it gave me an error... so I assumed IT Master does not like form view DEF files. I even tried ARDIFF that did not work I've been asked to

Remedy / Blackberry / Aeroprise integration question

Hi All I worked with Aeroprise a few years back and I remember selecting the fields I wanted to be displayed. What I don't remember is... if and how character menu data associated to the selected fields got ported over. Questions… 1/. Can character menu data be ported/included on fields that

Remedy / Blackberry / Aeroprise integration

Hi All I need some info on Aeroprise. I worked with Aeroprise a few years ago but I can't remember how or what it did with character menu fields. Questions… 1/. Can character menu data be ported/included on fields that have menus? 2/. If character menus can be ported, how would it work for

MS/SQL - does 1=0 filter push action table scans

Hi all I am trying to confirm... On MS/SQL database, does 1=0 qualification in filter push action cause table scan. I know oracle does... just confirming if SQL 2000 does thanks... dave ___ UNSUBSCRIBE or access

Remedy/Blackberry interface - timestamp one hour off

Hi All We are testing a Remedy Rim Blackberry interface using RIM BES/MDS server setup through Remedy webservice. All our Remedy timestamp are appearing one hour ahead on the Blackberry... which might seem to be timezone or daylight savings time related. We did notice that the web service

Master ARSUITE 5.1.2

HI Does anyone know where I can get a copy or can send a copy of arws.dot webservices word template Master ARSUITE. I am trying to get a webservice doc out of IT Master. If you have a copy of arws.dot, please send to [EMAIL PROTECTED] thanks... dave