Re: Question: AR Utilities 6.5

2006-12-15 Thread Tyrone Dee
Thanks Les. I have 202 fields pushing in the Filter - so I will have to go through it one by one inside the Filter. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, December 15, 2006 11:14 AM T

Question: AR Utilities 6.5

2006-12-15 Thread Tyrone Dee
Does anyone know of AR Utilities 6.5 can someone show all the fields that I push in a Filter? Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: BMC SupportWeb is GARBAGE

2006-12-08 Thread Tyrone Dee
They took something that was working perfectly and screwed it up. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mathieu Pitre Sent: Friday, December 08, 2006 2:33 PM To: arslist@ARSLIST.ORG Subject: Re: BMC SupportWeb is GARBAGE I ag

Re: Fwd: Question: SQL

2006-12-07 Thread Tyrone Dee
ill contain the position within the filename if 'SOW' is found. If not found, then zTmpInt1 will be 0. Stephen -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tyrone Dee Sent: Thursday, December 07, 2006 9:11 AM To: ar

Re: Fwd: Question: SQL

2006-12-07 Thread Tyrone Dee
and I set the SQL Result Column 1 to a integer field. -Original Message- From: Ashton, Jim (JUS) [mailto:[EMAIL PROTECTED] Sent: Thursday, December 07, 2006 9:07 AM To: Tyrone Dee; arslist@ARSLIST.ORG Subject: RE: Fwd: Question: SQL What event is the filter attached to? What happens if

Re: Fwd: Question: SQL

2006-12-06 Thread Tyrone Dee
Filter is firing at 500 - should I change it to 999 ? Will that make a difference? -Original Message- From: Ashton, Jim (JUS) [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 06, 2006 3:27 PM To: Tyrone Dee; arslist@ARSLIST.ORG Subject: RE: Fwd: Question: SQL Sounds like your filter

Re: Fwd: Question: SQL

2006-12-06 Thread Tyrone Dee
Yes -Original Message- From: Ashton, Jim (JUS) [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 06, 2006 2:20 PM To: Tyrone Dee; arslist@ARSLIST.ORG Subject: RE: Fwd: Question: SQL Does the statement work properly if you run it with a known sample value for $Request ID$ in Query

Re: Fwd: Question: SQL

2006-12-06 Thread Tyrone Dee
Jim - thanks for your email. I decided to go back a bit and try just looking for SOW in the filename - here is the SQL Statement: SELECT COUNT (Request_ID) FROM dbo.IPVPN_IPACT_Overview WHERE (Request_ID = '$Request ID$') AND ((PATINDEX('%SOW%',UPPER(Scope_of_Work)) > 0) ) It is returning 0 when

Fwd: Question: SQL

2006-12-05 Thread T. Dee
I have created a filter to check when a user adds an attachment to look for certain characters in the filename. My set fields is reading from SQL as follows: SELECT COUNT (Request_ID) FROM dbo.IPVPN_IPACT_Overview WHERE (Request_ID = '$Request ID$') AND ((PATINDEX('%SOW%', UPPER(Scope_of_Work)) >

Re: Question: AR System Email Templates

2006-11-30 Thread Tyrone Dee
Natural Foods, Inc _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tyrone Dee Sent: Thursday, November 30, 2006 7:34 AM To: arslist@ARSLIST.ORG Subject: Question: AR System Email Templates I am using the AR System Email Templates to have my

Question: AR System Email Templates

2006-11-30 Thread Tyrone Dee
I am using the AR System Email Templates to have my email notifications go out in html and this works fine. The problem is when I change the HTML file and I reload the new HTML file in AR System Email Templates the system still sends out the old HTML notification - it takes a while for it to re

Question: Attachments

2006-11-28 Thread Tyrone Dee
I need to check to see if a user adds an attachment to any one of the 10 attachments where the file name contains "sow" or "SOW" in the file name. I am not quite sure how to do this - any help would be greatly appreciated. Thanks.

Re: Announcing BMC UserWorld 2007

2006-11-27 Thread Tyrone Dee
Jennifer - this is not Canada's idea / suggestion - this is America - trust me we Canadians do not want to have to get a passport just to go to America. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer Sent: N

Question: Attachment Name

2006-11-27 Thread Tyrone Dee
I need to check to see if a user adds an attachment to any one of the 10 attachments where the file name contains "sow" or "SOW" in the file name. For example: Financial Statement of sow for 2006 Financialsow statement for 2005 sowtoday I am not quite sure how to do this - any help would be g

Re: My Departure

2006-11-15 Thread Tyrone Dee
Best of luck James! Thanks for all your help. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: November 15, 2006 3:16 PM To: arslist@ARSLIST.ORG Subject: My Departure ** Well it's happening ag

Question: Email Notification Attachment Size Limitation

2006-10-30 Thread Tyrone Dee
Title: RE: ARERR 405 exporting Display Only form to .def file ** I have a filter that sends out an email to the user with the attachment they added.   I was wondering if there are an known size limitations that Remedy can handle.  I know that the Exchange Server can have limitations and our

RESOLVED: QUESTION: MENU - NOT LIKE

2006-10-30 Thread Tyrone Dee
Try this qualification:   NOT ('Group List' LIKE "1;%" OR 'Group List' LIKE "% 1;%" OR 'Group List' LIKE "%;1;%")   --Thomas   - Original Message - From: Tyrone Dee Newsgroups: gmane.comp.crm.arsystem.general

QUESTION: MENU - NOT LIKE

2006-10-27 Thread Tyrone Dee
Title: RE: ARERR 405 exporting Display Only form to .def file ** I have a Menu that shows all Users from the USER Form - no problem.   I would like to restrict all users who are Administrators from the pull down menu.  I tried:   NOT 'Group List' LIKE "%" + "1" + "%"   However, this is not w

Re: Remedy Support Site - Fixed?

2006-10-19 Thread Tyrone Dee
** I found it too - thanks for the help Patrick.  Very poorly designed web site.     From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ron TavaresSent: October 19, 2006 1:57 PMTo: arslist@ARSLIST.ORGSubject: Re: Remedy Support Site - Fixed? ** Ah

Re: Remedy Support Site - Fixed?

2006-10-19 Thread T. Dee
Thanks Patrick - I logged in, but I can't find manage ids. Quoting patrick zandi <[EMAIL PROTECTED]>: Rick, -- I got it.. 1st I had to add my support id under the manage id's 2nd, had to make my support id as the currnent. 3rd, had to submit a ticket under the 2nd banner of manage my issues..

Re: Remedy Support Site - Fixed?

2006-10-19 Thread Tyrone Dee
** It was working fine before, they should have just left well enough alone.  I don't know why they didn't test it first.     From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick CookSent: October 19, 2006 12:13 PMTo: arslist@ARSLIST.ORGSubject:

Question: Crystal Report

2006-10-18 Thread Tyrone Dee
** I have a dialog window that allows the user to select a from and to date - I would like to pass these dates to a crystal report, however, I am not quite clear on this.  Any suggestions would be appreciated.  I'm running ARS 6.1 (patch 1394), Windows 2000, SQL 2000, Crystal 9.   Thanks! __

Re: Cool Remedy Tools/Toys

2006-10-01 Thread Tyrone Dee
T.ORG Subject: Re: Cool Remedy Tools/Toys Well gee Tyrone, why don't you go to the web site and find out? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Tyrone Dee Sent: September 29, 2006 21:37 To: arslist@ARSLIST.ORG Subject

Re: Cool Remedy Tools/Toys

2006-09-29 Thread Tyrone Dee
Anyone know how much this cool new toy is? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Earl Sent: September 29, 2006 3:38 PM To: arslist@ARSLIST.ORG Subject: Re: Cool Remedy Tools/Toys I've used it and it is cool

Re: Question: Title Case

2006-09-25 Thread T. Dee
a OLE in Word if you couldn't find any other way L. J. Head Software Engineer Remedy Approved Consultant -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Monday, September 25, 2006 11:17 AM To: arslist@ARSLIST.

Question: Title Case

2006-09-25 Thread T. Dee
I apologize if you received this twice, but the system did not send the email out. Is there a command that can convert the text to "title case" - for example convert JOE SMITH to Joe Smith? Thanks. ___ UNSUBSCRIBE or ac

Re: Question: Password Change

2006-09-14 Thread Tyrone Dee
CTED] On Behalf Of Grooms, Frederick W Sent: Thursday, September 14, 2006 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: Question: Password Change Are you using a filter to push to this field? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTE

Re: Question: Password Change

2006-09-14 Thread Tyrone Dee
stion: Password Change Tyrone Did you check, Public and allow any one to submit Herb -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Thursday, September 14, 2006 7:03 AM To: arslist@ARSLIST.ORG Subject: Question: Pas

Re: Question: Password Change

2006-09-14 Thread Tyrone Dee
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Thursday, September 14, 2006 7:03 AM To: arslist@ARSLIST.ORG Subject: Question: Password Change I have created my own password change form for the users - this works fine. The only question I have is there a way

Question: Password Change

2006-09-14 Thread T. Dee
I have created my own password change form for the users - this works fine. The only question I have is there a way to capture the date they changed their password. I have created a field on the user form, but I when I try to push the date to this field I get a error when a user with Read Only

Re: I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Tyrone Dee
I truly doubt that any savings BMC will have with offshoring will be passed on to the customer. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: Thursday, September 07, 2006 6:18 PM To: arslist@ARSLIST.ORG Sub

Re: I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Tyrone Dee
Title: RE: I Am Outraged! - BMC/Remedy is Outsourcing Support!! ** Yes, I remember that ... Dell had "egg" on their face.   I think more and more customers should let corporations know they are not happy.     From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On

Re: I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Tyrone Dee
I don't know how that poor CEO lives off of 1.5 million dollars !!! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Baytops, Abdullah P. Sent: Thursday, September 07, 2006 4:56 PM To: arslist@ARSLIST.ORG Subject: Re: I Am Ou

Re: I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Tyrone Dee
How typical ... All companies spend more time worrying about the "bottom line" then they do about customers. Linksys did this and any time I call for tech support there is a language barrier problem, not to mention their lack of knowledge of the product. I agree the support from Remedy is good.

Re: Question: Disable ODBC

2006-09-06 Thread Tyrone Dee
may involve shutting down the entire interface through the ar.cfg(ar.conf) file.     James Mckenzie     L-3 GSI         -Original Message-     From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of T. Dee    

Question: Disable ODBC

2006-09-05 Thread T. Dee
I was wondring if someone could tell me what I can add to the AR.CFG file to disable users from using ODBC to connect to the server to run Crystal reports? THANKS! ___ UNSUBSCRIBE or access ARSlist Archives at http://ww

RESOLVED: Administrator Tool Not Showing Details

2006-08-31 Thread T. Dee
ilters are there on each server, and what is the maximum > number of entries to return from a "get list" call in your server > settings? > > Dan > > -----Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On

Re: Question: Administrator Tool Not Showing Details

2006-08-31 Thread Tyrone Dee
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Thursday, August 31, 2006 4:58 PM To: arslist@ARSLIST.ORG Subject: Question: Administrator Tool Not Showing Details I am running ARS 6.00.01 Patch 1394. I login to 3 servers (production, devel

Question: Administrator Tool Not Showing Details

2006-08-31 Thread T. Dee
I am running ARS 6.00.01 Patch 1394. I login to 3 servers (production, development and sandbox). I have "details" turned on. When I click on Filters I see all the details in production and sandbox, but in development only the names shows up (no other details). I have rebooted the server, but

SOLVED: Question: External

2006-08-30 Thread Tyrone Dee
- all other fields can be referenced by their name. HTH Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, 30 August 2006 09:32 To: arslist@ARSLIST.ORG Subject: Question: External I'm trying to c

Re: Question: External

2006-08-29 Thread T. Dee
r name. > > HTH > > Chris > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Wednesday, 30 August 2006 09:32 > To: arslist@ARSLIST.ORG > Subject: Question: External > &g

Question: External

2006-08-29 Thread T. Dee
I'm trying to create a "console" where users can select various queries. To do this I am trying to user the External command. I am using an active link to set fields to a character field: " '\536870940' LIKE "$\%USER%$" " The manual says to use \ Problem is now the set fields is setting the fi

Question: Flashboard Variable Error

2006-08-18 Thread T. Dee
Using ars 6.00.01 patch 1394 running on windows 2000,sql 2000. using remedy admin 6.00.01 rel April 21 2004. I am creating a Flashboard variable with 8 qualification items - when I try to add one more qualification to the string I get an error that consists of a red X and no other info. I am to

RESOLVED: Migrator 6 and 7 - DEFECT

2006-08-16 Thread T. Dee
Last Changed Time" on the destination. We only extract items from the source that are newer than the destination items and then merge those into the destination change history. Thanks, Sean -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On

Re: Migrator 6 and 7 - DEFECT

2006-08-15 Thread T. Dee
ask option for Fields in addition > to Forms. > > Thanks, > Sean > > -Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Tuesday, August 15, 2006 4:30 PM > To: arslist@ARSLIST.ORG >

OT: Migrator 6 and 7 - DEFECT

2006-08-15 Thread T. Dee
I downloaded Migrator 7 (patch 001) and the bug that existed in 6.00.01 (patch 1488) still exists. That defect is it does not migrate the change history. I have reported this to Remedy and they have verified this - the defect reference number is: SW00249175. The previous defect reference for

Re: Question: Migrator 7

2006-08-15 Thread Tyrone Dee
August 15, 2006 3:35 PMTo: arslist@ARSLIST.ORGSubject: Re: Question: Migrator 7 ** I can't even get the darn thing to install!  I've got an open tkt. with Remedy, it is reproducible and bugged On 8/14/06, T. Dee <[EMAIL PROTECTED]> wrote: We are running Migrator 6.00.0

Re: TIP for Remedy developers: Keeping fields 'locked' on your fo rm..

2006-08-15 Thread Tyrone Dee
Title: RE: TIP for Remedy developers: Keeping fields 'locked' on your fo rm.. ** From what I have been told Remedy is adjusting the view - not sure what it is adjusting.  It does this to me from time to time and I have not upgraded for quite some time.     From: Action Request System di

Re: Question: Migrator 7

2006-08-15 Thread Tyrone Dee
3:35 PMTo: arslist@ARSLIST.ORGSubject: Re: Question: Migrator 7 ** I can't even get the darn thing to install!  I've got an open tkt. with Remedy, it is reproducible and bugged.... On 8/14/06, T. Dee <[EMAIL PROTECTED]> wrote: We are running Migrator 6.00.01 (patch 1488) and ARS

Question: Migrator 7

2006-08-14 Thread T. Dee
We are running Migrator 6.00.01 (patch 1488) and ARS 6.00.01 (patch 1394). We are thinking of upgrading to Migrator 7.0 (patch 001) - does anyone have comments on Migrator 7.0 (patch 001)? THANKS! ___ UNSUBSCRIBE or acc

Re: Question: Menus not being used

2006-08-11 Thread Tyrone Dee
. J. Head > Software Engineer > Remedy Approved Consultant > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, August 11, 2006 8:28 AM > To: arslist@ARSLIST.ORG > Subject: Question

Question: Menus not being used

2006-08-11 Thread T. Dee
Does anyone know a utility that can tell me which menus are not being used or should I say menus no longer associated with a form? Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Sharing ARS between countries

2006-08-09 Thread Tyrone Dee
Title: Sharing ARS between countries ** We have users across Canada and we maintain English Views and French Views - if you are interested in this option we can discuss this in detail offline.   T. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of R

Question: User Tool 7

2006-08-09 Thread T. Dee
I'm curious if anyone is using version 7 of the User Tool with an older version of ARS Server running (i.e. 6.x). I thought maybe version 7 might perform better (i.e. better memory usage, etc.). Thanks. ___ UNSUBSCRIBE

Re: Fields not appearing in notification

2006-08-08 Thread Tyrone Dee
Title: Fields not appearing in notification ** What are the field permissions?  In order for the notification to go out you need "Public" permissions on the fields that are going out. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Muhlethaler, L

Re: Question: Mid-Tier 6.00.01 - Patch 1490

2006-08-07 Thread Tyrone Dee
: August 7, 2006 11:57 AMTo: arslist@ARSLIST.ORGSubject: Re: Question: Mid-Tier 6.00.01 - Patch 1490 ** Dee: You might want to look at ARS 7.0 for Mid-Tier.  Many improvements and it will work with ARS 6.1 as the server if you are at the correct patch level.  I don't know what the PL is fo

Question: Mid-Tier 6.00.01 - Patch 1490

2006-08-07 Thread Tyrone Dee
I was wondering if anyone has comments on Patch 1490 for Mid-Tier 6.00.01 - we are running Mid-Tier with no patch currently. Or perhaps 6.3 - I have heard 6.3 is quite an improvement. Thanks for any comments / feedback.

Re: SSO via user tool

2006-08-04 Thread Tyrone Dee
omenclature of sso.. which they are not, to includethe one remedy sells.On 8/4/06, Tyrone Dee <[EMAIL PROTECTED]> wrote:> Scott - I would be interested in pricing and information.>> Thanks!>>>> -Original Message-> From: Action Request System discuss

Re: SSO via user tool

2006-08-04 Thread Tyrone Dee
Scott - I would be interested in pricing and information. Thanks! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Scott Hammons Sent: August 3, 2006 1:54 PM To: arslist@ARSLIST.ORG Subject: Re: SSO via user tool Richard,

RESOLVED: AR User Hangs on Open Object List

2006-08-01 Thread T. Dee
own Alt + Spacebar > 2. Press the M key > 3. Use the arrow keys to relocate the window > 4. Press the Enter key when you have the Window in the desired location > > "T. Dee" <[EMAIL PROTECTED]> wrote: > Has anyone seen AR User hang when you try to Open Object List -

Question: AR User Hangs on Open Object List

2006-08-01 Thread T. Dee
Has anyone seen AR User hang when you try to Open Object List - AR User 6.00.01 - running on Windows XP. I have tried deleting *.ARF and *.ARV - still no luck. I have uninstalled and reinstalled AR User - still no luck. Suggestions? THANKS!! __

Question: Migrator 6

2006-07-31 Thread Tyrone Dee
** Is there a way to tell Migrator 6 to migrate ALL the fields on a particular tab?   Thanks! __20060125___This posting was submitted with HTML in it___

Question: Display Only

2006-07-19 Thread T. Dee
Is there a way to change a field to 'display only' once you have created it? Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

OT: Entity Relationship

2006-07-19 Thread T. Dee
We are looking for a software package that can build an Entity Relationship diagram. Does anyone have any suggestions? Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Question: Abydos Analyser

2006-07-18 Thread T. Dee
We are evaluating Abydos Analyser 3.0 I was wondering if anyone has used Abydos Analyser and do you have any comments, feedback, suggestions, etc... One of our goals is to build an Entity Relationship diagram - any suggestions? Thanks! Ty _

Question: Active Link

2006-07-17 Thread T. Dee
I have some active links that I have found and when I open them it says: One/more fields have been deleted from the Form which will affect Setfield list. Please press Modify Action button to rectify the problem (ARWARN 2546). Does this affect performance at all? Thanks. _

Re: OT: Visio / ARS

2006-07-16 Thread T. Dee
Good point Carey - thanks. Carey Matthew Black <[EMAIL PROTECTED]> said: > yea.. but > > ARS does not use many (any?) RDBMS level relationships between the tables. > Visio would only be able to produce a list of tables with the columns > based on the ARS ODBC driver (which would be field DB

Re: OT: Visio / ARS

2006-07-14 Thread Tyrone Dee
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tyrone Dee Sent: Thursday, July 13, 2006 4:18 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Visio / ARS I was certain that Visio could document your workflow on it's own. -Original Message- From: A

Re: OT: Visio / ARS

2006-07-13 Thread Tyrone Dee
at is a product I am not familiar with. I don't know of anything that will do this today. Bill Estep http://www.clubreading.com On Jul 13, 2006, at 9:24 AM, T. Dee wrote: > A long time ago in a galaxy far far away ... Visio use to draw a > diagram / flow chart from integrating wi

OT: Visio / ARS

2006-07-13 Thread T. Dee
A long time ago in a galaxy far far away ... Visio use to draw a diagram / flow chart from integrating with ARS. Does anyone remember this? Can this still be done? If so what version of Visio will this work with? THANKS!

Re: Question: DDE.INI

2006-07-12 Thread Tyrone Dee
Fariss AIG Technologies Remedy & TelAlert Administration Work: (713) 831-2365 Cell: (281) 782-0979 Tyrone Dee <[EMAIL PROTECTED]To: arslist@ARSLIST.ORG .COM>cc:

Re: Question: DDE.INI

2006-07-12 Thread Tyrone Dee
** The excel path is correct, but thank you.     From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad EsserSent: July 12, 2006 12:16 PMTo: arslist@ARSLIST.ORGSubject: Re: Question: DDE.INI ** Also, if you literally did a copy and paste, you'll

Re: Question: DDE.INI

2006-07-12 Thread T. Dee
Thanks Chris - I put the ] in, however, still getting the same error. Ty Chris Williams <[EMAIL PROTECTED]> said: > Tyrone, > Make sure you've got a closing square bracket around the first "excelrecord" tag: > > [excelrecord] > Path=c:\excel\excel.exe > Application=excel > Topic=system > Fo

Question: DDE.INI

2006-07-12 Thread T. Dee
I copied and pasted the example from the help file for DDE.INI. However, when I run it from Remedy User 6.00.01 I get the following error message: The format for the application section in dde.ini is invalid - you can specify CSV or TAB for format. (ARERR 1883). Can someone tell me why I am ge

Re: Utility for Form Usage

2006-05-10 Thread Tyrone Dee
What should it matter what email address someone uses? Email is email! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: May 10, 2006 4:21 PM To: arslist@ARSLIST.ORG Subject: Re: Utility for Form Usage Wh

Re: USA - CITIES

2006-05-05 Thread T. Dee
r $15.95 > > > > Herb > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, May 05, 2006 2:20 PM > To: arslist@ARSLIST.ORG > Subject: Re: USA - CITIES >

Re: USA - CITIES

2006-05-05 Thread T. Dee
t; > > > James McKenzie > > L-3 GSI > > > > > > -Original Message- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > > Sent: Friday, May 05, 2006 2:03 PM > > To: arslist@ARS

Re: USA - CITIES

2006-05-05 Thread T. Dee
yrone: > > I doubt that you are going to find such an item. However are you trying to > build a file type menu? > > James McKenzie > L-3 GSI > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On B

Re: USA - CITIES

2006-05-05 Thread T. Dee
es McKenzie > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, May 05, 2006 1:46 PM > To: arslist@ARSLIST.ORG > Subject: OT: USA - CITIES > > Does anyone know whe

Re: USA - CITIES

2006-05-05 Thread T. Dee
? A9.com? > > Claire "thank goodness it is Friday" Sanford > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, May 05, 2006 3:46 PM > To: arslist@ARSLIST.ORG > Subjec

OT: USA - CITIES

2006-05-05 Thread T. Dee
Does anyone know where I can get a complete list of ALL Cities in the USA? Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

OT: CANADA - CITIES

2006-05-05 Thread T. Dee
Does anyone know where I could obtain a list of ALL Cities in Canada that I could obtain in csv format? ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

OT: $MENU$

2006-05-05 Thread T. Dee
Quite some time ago I remember reading something about issues with $MENU$. There are times when I use $MENU$ and an item is selected from the pull down menu Remedy still gives an error - this does not happen all the time. I'm running ARS 6.00.01 (patch 1394), SQL 2000. Happy Friday! Thanks.

Re: Integration with Bindview...

2006-05-04 Thread T. Dee
Seth - I have not used Remedy with Bindview, but have used Bindview for many years. If you get a response to your question I would be very much interested. Thanks. Seth Wrye <[EMAIL PROTECTED]> said: > Hello List, > Just wondering if anyone has integrated with a product called Bindview? >

Question: ARS ver. 6.3 upgrade

2006-05-02 Thread T. Dee
We are thinking of upgrading from 6.00.01 (patch 1394) to 6.3. I was wondering for those of you who are using ver. 6.3 what patch would you say is the most stable / reliable? We are running Windows 2000, SQL 2000. THANKS!

OT: ARS 6.3 (patch 16)

2006-05-02 Thread T. Dee
I'm looking at upgrading from 6.00.01 (patch 1394) to 6.3. Remedy suggests 6.3 patch 16. Does anyone have any comments on this? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

OT: Password Form - Expiring Passwords

2006-05-02 Thread T. Dee
A long time ago in a galaxy far away there was a form that someone wrote that allowed users to change their own passwords. And on the plus side the Form had the option to force the users to change their password based on xx days. Does anyone know where I could find this? THANK YOU!

Re: Password Change Form ?

2006-04-28 Thread Tyrone Dee
ubject: Re: Password Change Form ? We used BFS User Plus form the Development Site to meet our password and security requirements. From: Action Request System discussion list(ARSList) on behalf of T. Dee Sent: Fri 4/28/2006 9:43 AM To: arslist@ARSLIST.ORG S

OT: Password Change Form ?

2006-04-28 Thread T. Dee
I remember seeing an email about someone using a Password Change Form that someone else wrote. It would be nice to give the users the ability to change their passwords. Can someone provide me with more details? Thanks. Have a great weekend.

Re: OT: Future Releases

2006-04-27 Thread Tyrone Dee
equest System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. Never ascribe to malice, that which can be explained by incompetence. On 4/27/06, Tyrone Dee <[EMAIL PROTECTED]> wrote: > Does anyone know if the new release will have the ability to keep > mul

Question: Escalation Problem - Patch ?

2006-04-27 Thread T. Dee
I saw other emails that others are having problems with Escalations. I too am running into this problem. I rebooted our server and it resolved the problem. We are running SQL 2000, ARS 6.00.01 (patch 1394). Is there a fix / patch to resolve escalations from just "stopping" for no reason. THAN

OT: Future Releases

2006-04-27 Thread Tyrone Dee
Does anyone know if the new release will have the ability to keep multiple views the "same". Current if I have to move some fields around in my English View, then I have to do the same in my French View. This can take up quite a bit of time. It is important to keep the views looking the same desp

Question: ARInside

2006-04-25 Thread T. Dee
I downloaded ARInside in September 2005. I still have the html files. At the bottom of my documentation it says: Main Top ( This page was generated on 2005-09-21 10:33:33 by ARInside v. 0.01.6 rc2 ) I click on the link "by ARInside v. 0.01.6 rc2", but the hyperlink failed. Does anyone kno

Question: Menu Selection

2006-04-24 Thread T. Dee
Here is an odd question. I was wondering if it is possible to change the colour of each item in a pull down menu. For example in my list I might have: Coke Pepsi Diet Pepsi Sprite Can I have Diet Pepsi and Sprite be RED in colour because they are no longer available? This pull down menu qu

Question: Change Request ID Number

2006-04-21 Thread T. Dee
Could someone please assist me with changing the next Request ID. I have a Form and I need to change the Request ID to start at 3000. THANKS! ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Question: SQL Restore

2006-04-21 Thread T. Dee
tion.. do you loose your attachment in question when you backup - which is the reason you want to do a restore of that attachment after a backup? If so there is something abnormal. A backup of a database should leave it intact. > > Joe > > Tyrone Dee <[EMAIL PROTECTED]> wrote:

Question: SQL Restore

2006-04-21 Thread Tyrone Dee
I'm not sure if this is possible, but when we do a complete SQL backup every night can a restore of one attachment be done? SQL 2000 Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: "Related Workflow" tab in Field Properties not working

2006-04-17 Thread Tyrone Dee
Title: RE: "Related Workflow" tab in Field Properties not working ** I have noticed this as well - I think it is an documented feature. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick WSent: April 17, 2006 12:33 PMTo: [EMAIL PRO

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