Re: ARERR 8998, don't know how to handle

2015-02-10 Thread Hon Li
Just curious on what generate this arerr8998. I am not such if it is out-of-sync or what . q:What about the status of your various forms in regards to Overlays/Custom etc? I am not sure ... but only one form got this problem code = arerr8998 q:Which version of the AR Server are you working with?

Re: ARERR 8998, don't know how to handle

2015-02-10 Thread Hon Li
MIght I re-question my hidden question ? How is the archive form being created in general ( from the beginning) ? and in case I changed the workflow of the original form by adding more fields, do I need to apply them to the archive form, such as adding the corresponding fields , etc. Or, any quick

need some ideas from you how to show incidents records over 4 hr in red color.

2014-12-04 Thread Hon Li
I got some incident tickets. I managed to create an read-only form to show the un-closed tickets, and set an auto-refresh says 300 seconds by active-link. now my users would like to highlight those tickets in yellow in color if 2-3 hr, and red in color if over 4-hr. So, I wonder if my following

diary fields to form a chrological timeline ...

2014-09-10 Thread Hon Li
I have several diary fields. one in the incident ticket, one in the schedule ticket, several in the sub-tasks of the same schedule tickets. management would like to have a single report to list them , by datetime, & content of dairy fields, in time orders. I am still in Remedy ARS 6.3 , and CR

Re: ARInside 3.1.1 released

2014-09-02 Thread Hon Li
I wonder if this version supports ARS v6.3 ? Otherwise, which is the version for supporting ARS V6.3. Many thanks. OmegaLi 2014-09-01 22:13 GMT+08:00 Luthgers, John : > ** > Hello List, > > today I’m announcing the release of ARInside 3.1.1. The 3.1.x version > focuses on redesign of the docu