Re: Approval Server issues

2007-03-23 Thread Jim Thwaite
:[EMAIL PROTECTED] Sent: Friday, March 23, 2007 9:39 AM To: arslist@ARSLIST.ORG Cc: Jim Thwaite Subject: Approval Server issues We're at the end of our ropes here, hopefully someone can help. Environment, Remedy 6.3 (just upgraded for DST remediation) HP Unix 5.0 Apps We have 4 server environt

Approval Server issues

2007-03-23 Thread Jim Thwaite
We're at the end of our ropes here, hopefully someone can help. Environment, Remedy 6.3 (just upgraded for DST remediation) HP Unix 5.0 Apps We have 4 server environtments Development Function Test Unit Test Production After the recent upgrade to 6.3 the Approval engine ceased to function on our

Re: DSO bypassing mapping

2006-05-12 Thread Jim Thwaite
** Thank you very much for that info, that will definitely help! - Original Message - From: Grooms, Frederick W Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Friday, May 12, 2006 10:14 AM Subject: Re: DSO bypassing mapping ** Send

Re: DSO bypassing mapping

2006-05-12 Thread Jim Thwaite
** Im being told by the server admin who maintains the licenses that due to the version differential between the servers (v 5.1.2 in production vs. v6.3 in Reporting) that the site license is not an option.  - Original Message - From: Grooms, Frederick W Newsgroups: pub

Re: DSO bypassing mapping

2006-05-12 Thread Jim Thwaite
** I should also mention, that for a test I set up a custom mapping on a test form and tried it as well.  Again the filters show the process is using the mapping in the command line but the custom mapped fields are just being carried over as-is, not using the custom mapping.  __20060125

Re: DSO bypassing mapping

2006-05-12 Thread Jim Thwaite
** Unfortunately no, because if the record is passed with a Fixed license and there are none available on the server then the DSO transaction will fail :( - Original Message - From: Heider, Stephen Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG

DSO bypassing mapping

2006-05-12 Thread Jim Thwaite
** Hopefully someone out there has seen this before and has some insight.   We have DSO running between our production system (5.1.2) and a reporting server (6.3)  Overall it works correctly.  The requirement is to transfer EVERYTHING.  So all configuration data and yes even User form data