We are 100% home grown HelpDesk and change control, utilizing ARS 6,
(looking at moving to ar7 Unicode some how), Oracle, Apache, and
Linux.
We are looking for third party reporting options, we have so far looked
at Crystal, Cognos, ARS Report Link, and are now considering Hyperion
System 9 BI+
[EMAIL PROTECTED]
- Original Message -
From: John.A Simpson-contr [EMAIL PROTECTED]
Date: Friday, October 6, 2006 10:06 am
Subject: any comments on using Hyperion System 9 BI+ Interactive
Reporting with ARS?
We are 100% home grown HelpDesk and change control, utilizing ARS 6
you suggest what some have suggested, do both?
- jas
[EMAIL PROTECTED] Tuesday, May 09, 2006
How many users do you have?
Nick
On Tue, 9 May 2006 13:58:57 -0400, John.A Simpson-contr
John.A.Simpson-
[EMAIL PROTECTED] wrote:
BMC/Remedy HelpDesk Change vs ???
background...
TRW Automotive
BMC/Remedy HelpDesk Change vs ???
background...
TRW Automotive has been using ARS since 1997, all custom/homegrown
HelpDesk change management. We have one production server, one test
server and one development server. 41 fixed and 63 floats in
production.
My boss's boss, has asked us to
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