any comments on using Hyperion System 9 BI+ Interactive Reporting with ARS?

2006-10-06 Thread John.A Simpson-contr
We are 100% home grown HelpDesk and change control, utilizing ARS 6, (looking at moving to ar7 Unicode some how), Oracle, Apache, and Linux. We are looking for third party reporting options, we have so far looked at Crystal, Cognos, ARS Report Link, and are now considering Hyperion System 9 BI+

Re: any comments on using Hyperion System 9 BI+ Interactive Reporting with ARS?

2006-10-06 Thread John.A Simpson-contr
[EMAIL PROTECTED] - Original Message - From: John.A Simpson-contr [EMAIL PROTECTED] Date: Friday, October 6, 2006 10:06 am Subject: any comments on using Hyperion System 9 BI+ Interactive Reporting with ARS? We are 100% home grown HelpDesk and change control, utilizing ARS 6

Re: opinions please - build vs buy

2006-05-10 Thread John.A Simpson-contr
you suggest what some have suggested, do both? - jas [EMAIL PROTECTED] Tuesday, May 09, 2006 How many users do you have? Nick On Tue, 9 May 2006 13:58:57 -0400, John.A Simpson-contr John.A.Simpson- [EMAIL PROTECTED] wrote: BMC/Remedy HelpDesk Change vs ??? background... TRW Automotive

opinions please - build vs buy

2006-05-09 Thread John.A Simpson-contr
BMC/Remedy HelpDesk Change vs ??? background... TRW Automotive has been using ARS since 1997, all custom/homegrown HelpDesk change management. We have one production server, one test server and one development server. 41 fixed and 63 floats in production. My boss's boss, has asked us to