data base Oeacle 11 connection lost

2013-01-28 Thread Lidia Dorsaz
or 2 minutes. With Oracle 10g, the ars server was trying to connect during a long time (1 or 2 hours) until database was again up. In the ar.conf file there is a Db-Connection-Retries : 240 but it seems not very useful. Best regard Lidia --- Lidia

Re: Firefox 13 and black background on popups and other issues ....

2013-01-02 Thread Lidia Dorsaz
Hello, About black background whenever a popup appears in firefox 13, (ARS 7.5) we have found this solution: In the ... moz/javascript/CoreClient.js there is a e.style.Mozopacity=".20"; that has to be changed in e.style.opacity=".20"; and the problem is solved Lidia De : Action Request System

NTE:CFG-Notification Events (ARS 7.6)

2012-11-08 Thread Lidia Dorsaz
in the NTE :CFG-Notification Events >From the CTM :People form I try to open : Update notification Preferences. I >can modify the values but I cannot save them. Can someone tell me how to proceed, if possible. Best Regards Lidia --- Lidia

How to add a work info type in service desk, Incident management v 7.6

2012-10-26 Thread Lidia Dorsaz
Hello, I need to add new workinfo type in in service desk, Incident management v 7.6. It seems not so easy to do. Someone can help me? Best regards Lidia Dorsaz --- Division STIC Université de Genève 24 rue Général-Dufour, 1211 Genève 4 tel: (4122) 379

Re: SLM, SVT: reset goal for same request

2012-08-29 Thread Lidia Dorsaz
(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Lidia Dorsaz Sent: 29 August 2012 13:33 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: SLM, SVT: reset goal for same request ** Hi Jiri, Thank you for your answer. Now I reset goal

Re: SLM, SVT: reset goal for same request

2012-08-29 Thread Lidia Dorsaz
. Regards Jiri Pospisil LCH Clearnet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Lidia Dorsaz Sent: 29 August 2012 07:09 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: SLM, SVT: reset g

SLM, SVT: reset goal for same request

2012-08-28 Thread Lidia Dorsaz
ot changed and I obtain an endless loop I have the ITSM Incident management 7.5. and SLM 7.6 Can someone help me? Best regards Lidia Dorsaz ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.w