View forms and Web Service ARERR 9130

2014-02-11 Thread Mac McMillan
We use view forms in our application. Hence, not all the core fields are present. When executing a web service (probably on mid-tier also), an ARERR 9130 occurs and report "???: <8> Field does not exist ..." and a http 500 error is returned (Internal Server Error). I haven't touched a remedy

Re: I want to create a testserver of 7.5. Does anybody know how long it would take?

2010-01-10 Thread Mac McMillan
AR System > http://www.remedy-sso.com > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Mac McMillan > Sent: Sunday, January 10, 2010 10:49 PM > To: arslist@ARSLIST.ORG > Subject: Re: I want to create a testse

Re: I want to create a testserver of 7.5. Does anybody know how long it would take?

2010-01-10 Thread Mac McMillan
I just did CMDB 7.6 and it took about 38 hours, seriously. I had issues with the ARS server timing out, but it took it a while. In the end, the installation didn't install everything (Product Catalog), so it's running again. Are you using the silent install? I found that is easier to install and

Re: Remedy in Amazon Computing Cloud?

2009-05-11 Thread Mac McMillan
- > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Geoffrey Endresen > *Sent:* Tuesday, April 28, 2009 1:44 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Remedy in Amazon Computing Cloud? > > > > ** He

Re: OT:Friday Humor

2008-10-06 Thread Mac McMillan
So, how do I get tobacco stains off the side my truck? 2008/10/6 Daniel Bloom <[EMAIL PROTECTED]> > ** > > Personally, if you can't laugh at your politicians you have no sense of > humour. > > (and I do take politics seriously, but they are all scrutinized that any of > them will > > Do something

Re: OT--Need Remedy Architect--Direct Hire

2008-06-03 Thread Mac McMillan
Hey Rick, I walk on water, but that's because I'm an NCO. You think I could substitute that? ==Mac On Tue, Jun 3, 2008 at 8:31 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > ** He must have missed the whole "walking on water" qualification, too, > though it is implied. They're looking for more th

Re: Strip username from email address

2008-02-29 Thread Mac McMillan
I do exactly like what Rick does as well. It has the added benefit of ensuring the sender is allowed to open/update tickets. If the email doesn't match any users, I send back an email to the sender informing them no action was taken and the reason. BTW, You can only change the 'Submitter' field

Creating/updating records and SSO

2007-10-17 Thread Mac McMillan
I normally troll the arslist look for my answers and move one. But this time I have to ask for help. Problem 1. The issue I'm having is with SSO. Everything works. However, when my users create/update tickets, it consistently takes 100 seconds to complete or I get a timeout (ARERR 92). Selecti

Re: How to perform redirection in Tomcat standalone.

2007-09-30 Thread Mac McMillan
Ben, Try this link from Tomcat Wiki. You didn't state which webserver you plan to use. In apache, just replace the default index.htm* with the same snippet shown here, it works just as good. http://wiki.apache.org/tomcat/HowTo#head-e82228c43a0ce77f71ebe64fc99ced33c9506ffe At any rate, it's a s

Re: "arsystem.tar" error installing as non-root

2007-09-14 Thread Mac McMillan
Yes, before you execute the install, run this command to tell the install you are installing as non-root export ARNONROOTINSTALL="TRUE" Have good weekend. ==Mac On 9/14/07, Dwayne Martin <[EMAIL PROTECTED]> wrote: > Hello Everyone, > > I am upgrading our Linux AR Server from 7.0.1 to 7.1 as non

Re: Are You Sure You Want to Navigate Away from this Page?

2007-06-01 Thread Mac McMillan
You can also find the fields being updated or modified and update the properties to disable the change flag. On 6/1/07, L. J. Head <[EMAIL PROTECTED]> wrote: ** Sorry...it's the easiest way I'm familiar with From: Action Request System discussion list(ARSList

Re: modifying data from Remedy Import

2006-09-25 Thread Mac McMillan
Mimi, You can update the data on a remedy form during import, but you must have the Entry-ID/Request ID (C1) as part of the record your are importing and you need to set your preferences to Update Old Record with New Records Data (Under Duplicate Request Tab). If a record is not found, then one w

Re: SQL Syntax

2006-09-07 Thread Mac McMillan
I may have been wrong about the ending semi-colon, try it with and without in direct sql action. On 9/7/06, Mac McMillan <[EMAIL PROTECTED]> wrote: It looks like your running this from ARS. Only the first line is valid. Also, you need to perform a commit. If you must run this, you n

Re: SQL Syntax

2006-09-07 Thread Mac McMillan
It looks like your running this from ARS. Only the first line is valid. Also, you need to perform a commit. If you must run this, you need to execute an anomynous pl/sql as a direct sql action Try this: do update T418 set C535478792 = '$Secondary email$' where C1 = '$Case ID+$'; commit;

Re: Form Favorites

2006-07-20 Thread Mac McMillan
Favorites are stored with the filename of $USER$_fav.dat You will probably find this in your Application Data/AR System or Application Data/Remedy directory in Document and Settings or where ever you have specified during installation. On 7/20/06, Nall, Roger <[EMAIL PROTECTED]> wrote: ** AS