Improving log file analysis skills

2012-01-26 Thread Mr. Tee
em. :-) I would appreciate any feedback, links, tips and tricks etc. Thank you very much! Cheers, Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Fwd: Transfer data from Tasks in Change Management

2012-01-03 Thread Mr. Tee
Hi ARS-LIST, Happy New Year! Did anyone have any ideas for my mail below? Thanks in advance. Kind regards Mr. Tee -- Forwarded message -- From: Mr. Tee Date: 2011/12/28 Subject: Transfer data from Tasks in Change Management To: arslist@arslist.org Hi ARS-LIST, We have

Transfer data from Tasks in Change Management

2011-12-28 Thread Mr. Tee
for instance so that the context is the entire Change? Thanks in advance. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

BMC Iphone / Android app vs. security configuration

2011-11-22 Thread Mr. Tee
intend to manage all areas of the security for this solution as the Remedy environment are behind strong security in the company? Thanks in advance. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at

Re: WEBI reports in BMC Analytics

2011-10-27 Thread Mr. Tee
Hi Satya, Great, thanks for information! Are you able to give more details on how to do this you described, as I am not sure I know how to perform what you describe as I never used a variable editor before? Thanks in advance. Kind regards Mr. Tee -- 2011/10/27

WEBI reports in BMC Analytics

2011-10-27 Thread Mr. Tee
that need to be sorted in alphabetic A-Z order... Thanks in advance. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Migrator crashes after clearing the cache + no result of difference report

2011-09-09 Thread Mr. Tee
\appcompat.txt Anyone seen this before and has a solution for this - both the crash when starting the Migrator now, and also the behaviour with no difference in the difference report? Thanks in advance. Kind regards Mr. Tee

JAVA error when using Atrium CMDB 7.6.04 normalization simulation utility

2011-07-08 Thread Mr. Tee
/commons/lang/builder/ToStringStyle at com.bmc.cmdb.apitransport.session.CMDBRpcClient.(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.getRpcClient(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.(Unkno

Data for "Status History" by using Microsoft SQL Server Management Studio

2011-06-29 Thread Mr. Tee
Hi ARS-LIST, Is it possible somehow to get data for “Status History” from Remedy SQL database by using Microsoft SQL Server Management Studio? Environment is ARS and ITSM 7.5.01 patch 001. Thanks in advance. Kind regards Mr. Tee

Re: Migrating Audit forms

2011-06-22 Thread Mr. Tee
) 5. Imported my workflow without any problems. Kind regards Mr. Tee === 2011/6/22 Ben Chernys : > Just take some defs of the correct workflow (environment), edit those defs > with the new ids (carefully, not to run into collisions

Data sources and data views in Dashboards 7.6.03

2011-06-22 Thread Mr. Tee
would appreciate your feedback on a better way of working on this. Thanks in advance. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Wher

Migrating Audit forms

2011-06-22 Thread Mr. Tee
wouldn’t be a problem if it was just i little bit of workflow, but 256 filters are quite a bit) So. I really hope that some of you brilliant people out there have a solution for me. Thanks in advance. Kind regards Mr. Tee

Business Object Infoview session timeout

2011-05-27 Thread Mr. Tee
while working? Thanks in advance. Cheers, Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

BMC Analytics -> "UpTimeChar" field from "SLM:Measurement"

2011-05-26 Thread Mr. Tee
Hi ARSLIST I have been asked to find some information on where to find the field "UpTimeChar" from the ITSM form called "SLM:Measurement" in the BMC Analytics application? Do you know where to find this field in the BMC Analytics application? Thanks in

SRM 7.6.03 question

2011-02-16 Thread Mr. Tee
length of the "text" field, but not for my "query" / "menu" fields. Is it possible to change the displayed size of the "query" questions - as I would like same field length for all 4 questions? Thanks in advance. Kind regards Mr. Tee

SRM 7.6.03 vs. questions library

2011-02-15 Thread Mr. Tee
change the displayed size of the "query" questions - as I would like same field length for all 4 questions? Thanks in advance. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

Display Variable Values from a task group

2010-12-09 Thread Mr. Tee
? Thanks in advance! Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

SRM 7.6 - 'Request on Behalf of' to be 'read only'

2010-12-08 Thread Mr. Tee
es when a user is not a support staff himself ? Does any of you know if there are any possibilities out-of-the-box, or if this need a RFC? Thanks in advance for your response. Kind regards Mr. Tee ___ UNSUBSCRIBE or acc

"Operating Company" attributes and the "Vendor" attr ibutes on the ‘Company’ form

2010-12-07 Thread Mr. Tee
and external Remedy supporters from our external vendors (who is member of a support group), so this would be done best if I could set the attribute called “Vendor” instead of “Operating Company”. Thanks in advance!

The "Functional Role" called "Release Manager" for ITSM 7.0

2010-11-17 Thread Mr. Tee
u know the answer for this? Thanks in advance for your response. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

AIE issue (urgent)

2010-10-21 Thread Mr. Tee
this manual intervention of restart of AIE service everytime to run a new job. How can I overcome this? Would any of you have any good suggestions for the root cause / fix of this problem? Thanks in advance! Version Specifications: CMDB 7.6 patch1, ARS 7

How to view who is using their fixed ARS+ITSM licenses

2010-10-12 Thread Mr. Tee
ctually need a ITSM fixed license in order to work. Thanks in advance. Kind regards Mr. Tee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

4.6 million records in people form

2010-10-08 Thread Mr. Tee
SQL 2005. Do anybody have any experience about setup and performance with this amount of records in the people form ? Lookup in ITSM applications (Customer on incident form, Requester on Change form etc) ? Thanks in advance. Kind regards Mr. Tee

4.6 million records in people form

2010-10-07 Thread Mr. Tee
MS SQL 2005. Do anybody have any experience about setup and performance with this amount of records in the people form ? Lookup in ITSM applications (Customer on incident form, Requester on Change form etc) ? Thanks in advance. Kind regards Mr. Tee