HowTo Increase Size of Attachments for outgoing Emails in ITSM 7.6.04 ?

Hello ARSList, I´m realy new at administering AR System Server 7.6.04 and ITSM and i hope you can help a bloody beginner ;-) Actually I had to increase the size for attachments which will be attached to outgoing emails from 2 MB up to 50 MB.

Direct URL for create or search a Incident

I'm still quite new in administrating and developing with the ARSystem. I have now a question but i haven´t found any information. I hope you can help me with the following question? To simplify the work of colleagues in our service desk, we are looking for a way to create a link for search or