Web Service inconsistency post upgrade to 7.1

All, I have run in to an interesting problem with web services after we upgraded to Remedy 7.1 Patch 4 (Both server and mid tier) from 6.3. Web service worked fine in 6.3. I had some initial issues with this web service (3rd party consumer), so I re-imported the def for the web service, and i

Re: Client 7.1

Just an FYI, I am having the same issue after upgrading our DEV environment to ARS 7.1 Patch 1 on Sun Solaris. Surprisingly, when talking to BMC support, I was assigned a new defect number which should be resolved in Patch 3. I would have thought after seeing this on this list that it would have

Re: Version 7.1 Compatibility Matrix

David, When I look at the compatibility matrix, and see an italicized yes, what does that mean? For example, Helpdesk 5.6 is listed as an italicized yes for AR Server 7.1 Thanks, -Rob From: Easter, David [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 0