Need Suggestion

Hi All, I have below requirement from one of the Customer. Wanted to check if anyone has done this before for such volume. Requirement - Customer wants to send SMS to the stakeholders for any escalations on the tickets generated from Alarm (Fault Management System). Volume of tickets to

Re: Need Suggestion

of the volume and see where that takes you with whether or not Remedy can assist with solving the customer's problem. HTH, Janie On Tue, Jan 20, 2015 at 3:25 AM, Saraswat, Praveen psaras...@columnit.commailto:psaras...@columnit.com wrote: ** Hi All, I have below requirement from one of the Customer

Oracle License Count Issue

Hi All, We are facing License Count Issue during ADDM and CMDB Integration Below is the problem statement Oracle Licensing model : Current Challenge : ADDM is pushing clubbed information for Oracle database instances which are grouped by version number. For e.g. If node A has

Re: Print Functionality on Advance Interface Form

way of achieving this so the possibilities mentioned above may be the your way in.. Joe From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saraswat, Praveen Sent: Monday, January 07, 2013 7:58 PM To: arslist

Print Functionality on Advance Interface Form

Hi Guys, I have a requirement wherein as soon as the request is submitted using Advance Interface Form, a print should take place on the default printer of the end user. I am using ARS 7.5 patch 6. BMC guides says that it is the limitation that we can only print by using the BMC Remedy User

8961 error with Impact and Reported Source

Hi Guys, I have created a custom webservice on HPD:IncidentInterface_Create form which is being consumed by other application. When I am running the wsdl file in SOAP UI I am getting a proper response and Incident is getting created. But when the other party is trying from their application

Re: Date/Time format in Webservice

zone offset... Terry From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saraswat, Praveen Sent: December-09-12 8:44 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Date/Time format in Webservice Hi Guys

Re: Date/Time format in Webservice

, where -05:00 at the end specifies the time zone offset... Terry From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saraswat, Praveen Sent: December-09-12 8:44 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG

Re: 8961 error with Impact and Reported Source

://twitter.com/#%21/vyomlabs || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saraswat, Praveen Sent: Tuesday, December 11, 2012 8:06 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: 8961 error

Date/Time format in Webservice

Hi Guys, I am getting ARERR8957 when i am testing my webservice in SOAP UI. It says date format is not valid. I tried with mm/dd/ hh:mm:ss /dd/mm hh:mm:ss mm/dd/Thh:mm:ss /dd/mmThh:mm:ss But none of them worked Any suggestions. Regards, Praveen Kumar Saraswat

Re: (ARERR 1630105)

Hi, Have you configured Problem Management Assignment Rule in Assignment configuration form. And also please add a Problem Manager Functional role to a person in that specific group. Regards, Praveen Kumar Saraswat From: Action Request System discussion list(ARSList)