AREmail and performance questions

2007-06-06 Thread Sean Garrison
Hey ARSListers, Here is my understanding of the aremail engine: Data gets put into the AR System Email Engine The remedy e-mail process polls on a specified interval to see if there are any e-mails to be sent or recieved Remedy processes the e-mails at whatever chunk size you specify in the

Job Opportunity - Senior Remedy Developer-Atlanta,GA

2007-06-05 Thread Sean Garrison
For more information and to apply ... go here. http://jobview.monster.com/getjob.asp?JobID=57780056JobTitle=Software+Developer++-+Remedyq=Remedyjto=1sid=24brd=1cy=USvw=bAVSDM=2007-05-18+13%3a28%3a00 Thanks, Sean Garrison

Re: ORA-00942: table or view does not exist

2007-05-30 Thread Sean Garrison
It looks like one of 2 things are going on 1you removed a field with id of 536870914 but it still exists in the view or 2 the view is referencing field 536870914 but does not exist in the underlying table. Either one true? Thanks, Sean Shellman, David [EMAIL PROTECTED] Sent by:

Re: Regular Expressions in AR 7.0.01

2007-05-17 Thread Sean Garrison
I have done this via several means ... one is via a arfilter api that is out there (I think it is called arfperl) ... the other is via a Run process command to a set fields action... Set Fields to a temp field @@:$PROCESS$ /pathtoperlscript/script.pl parameters There is also a java

Strange behavior on Table Refresh - 7.0.1 patch 1

2007-04-04 Thread Sean Garrison
Has anyone noticed this ... I have a form b that contains a table field table 1 that references form a. I have an active link on form b that does a push fields to form a on Return/Double Click and then does a table refresh on table 1. What I noticed happening is that the table is being

Re: Hover text on Trim fields - Is it Possible? Any Takers?

2007-01-05 Thread Sean Garrison
Have you tried doing the same thing but using a Display-only character field (instead of a text field)??? There is a checkbox on there to Display as Text if you need it ... Thanks, Sean -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]

Re: Hover text on Trim fields - Is it Possible? Any Takers?

2007-01-05 Thread Sean Garrison
. However, it still doesn't solve the problem on how to get the hover to work on trim fields. Thank you again for taking the time. Michelle -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sean Garrison Sent: Friday, January 05

Updating worklog entries via SQL

2006-12-18 Thread Sean Garrison
I am trying to update a work log field via SQL. In looking at the database I can see that the entries look like this: date.username.work log entry ... but when I duplicate this via sql it doesn't seem to recognize the entry. It appears that it puts some special character at the end to

Problem w/ SLB and Mid-Tier 6.3

2006-12-01 Thread Sean Garrison
We have a web server (1.1.1.1) which is behind an slb (2.2.2.2). We have configured it so that the web server (1.1.1.1) can communicate clear text over port 8080. On the SLB (2.2.2.2) we have set it so that it handle all ssl connectivity to web server 1.1.1.1. So that when you connect like

Re: Color change on table row

2006-11-28 Thread Sean Garrison
You have a hidden radio field that contains the entries red, green , yellow ... whatever colors you want. In the admin tool you associate the colors with the radio field you just created. Form-CurrentView-Properties ... Results List Color Tab Then you generate workflow to set the colors to

Re: Wierd Problem

2006-11-28 Thread Sean Garrison
** Is he getting assigned a floating license? You could have run out of floating licenses on the server.. Thanks, Sean -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anoop Sasidharan Sent: Monday,

Re: [Soap Question] Problem with the = in a query resolved ... sort of

2006-10-03 Thread Sean Garrison
) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 10/2/06, Sean Garrison [EMAIL PROTECTED] wrote: Hello listers, I have a quick question about Soap. We have a soap interface we are running and when I pass in a qualification like this: 'rad_Status

Re: [Soap Question] Problem with the = in a query resolved ... sort of

2006-10-03 Thread Sean Garrison
be clearer for the next person too. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 10/3/06, Sean Garrison [EMAIL PROTECTED] wrote: Ok ... the lt; worked

Re: [Soap Question] Problem with the = in a query resolved ... sort of

2006-10-03 Thread Sean Garrison
+ Tools Fast, Accurate, Cheap Pick two. On 10/3/06, Sean Garrison [EMAIL PROTECTED] wrote: Thanks Carey for your help. Unfortunately this time it did not resolve the issue. I'm beginning to think there is either a bug with the soap interface (SOAP::Lite) or with web services. Here

[Soap Question] Problem with the = in a query

2006-10-02 Thread Sean Garrison
Hello listers, I have a quick question about Soap. We have a soap interface we are running and when I pass in a qualification like this: 'rad_Status' = Pending I get an error: Fault: org.xml.sax.SAXParseException: The content beginning = is not legal markup. Perhaps the = (#3d;) character

Re: Increase Performance Remedy 6

2006-09-06 Thread Sean Garrison
I know they did some oracle specific settings to make it faster: Server-Side-Table-Chunk-Size: 1 Next-ID-Commit: T Oracle-Cursor-Sharing: FORCE Oracle-Search-On-Clob: T Oracle-Bulk-Fetch-Count: 100 Clustered-Index: T I am not sure about DB2 you will have to look at the Configuring AR

[AREmail] Constantly stopping and starting ....

2006-08-15 Thread Sean Garrison
We have an issue with AREmail constantly starting and stopping. Here are the errors in the error log: javax.mail.MessagingException: 421 rca.mail.pas.earthlink.net: SMTP command timeout - closing connection at com.sun.mail.smtp.SMTPTransport.issueCommand(SMTPTransport.java:923)

Re: Remedy Training - Atlanta

2006-05-10 Thread Sean Garrison
Restaurants Suggestions: Fogo De Chao (but only if you are a carnivore also only if you are on per diem :-) http://www.mapatlanta.com/atlanta_fogodechao.html Atlanta Fish Market If You like seafood:(also only if you are on per diem :-) http://www.buckheadrestaurants.com/afm.html And Mary Macs

Re: ARF Perl PLugin

2006-05-05 Thread Sean Garrison
Plugin logging isn't going to tell you much never has btw because it is just like running perl from the shell. All it does is tell you if it ran or not. The way I did it was to do a Set Fields to a 'Script' field. Then I passed it into the ARFPerl filter. I could tell what I was passing in by