client-side integration (pop new/existing from
item, search, fill fields, run macro in Remedy User) in IP-based
IVR/Call Center product. Please contact [EMAIL PROTECTED] to
arrange a demo.
Best regards
Sergey Menshikov
Carina Burns wrote:
I too use outlook too to search through messages...It's slow going but
still seems faster than BMC support... _
Any suggestions would be appreciated.
Use Lookout recently bought by Microsoft. The best desktop e-mail search
engine bar none - if only they made it not for
igor ivanov wrote:
- make a call, lieave a message (voicemail, to change password, spell it)
and ... login;
or
- get a phone call with your new autogenerated password, confirm it, close
the case over the phone...
In most cases there is no need to leave a message for password reset -
after
Sergey Menshikov
719-338-6004
Director of Product Development,
Frontrange Solutions, Inc.
[EMAIL PROTECTED]
-
Automatic phone interface to Remedy ARS
* 24/7 access - new request, status, change state
* Automation of shared cause requests - join class action with one
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