Hi Saravanan,
Get operation would return a single record depending on the
qualification. You could probably add few more fields in the
qualification to fetch the right record.
Regards,
Shweta
From: Action Request System discussion list(ARSList)
[mailto:[
Hi Warren,
Yes. You can install Mobility Suite (7.6.04) on VM.
Regards,
Shweta.
On 12/9/11, Warren R. Baltimore II wrote:
> Does anyone know if the Mobility Suite (7.6.04) can be installed on a
> Virtual Windows Machine? I can't find a compatability matrix for the
> Aeroprise stuff and the ins
Hi Aravind,
You can specify the mode in the URL
http://
/arsys/servlet/ViewFormServlet?form=&server=<
server>&mode=Submit&username=&pwd=
Regards,
Shweta
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sreenivas, Aravind
Sent: Tuesday,
Hi Sucharita,
If you are consuming a webservice hosted by other application, which returns
multiple values, you simply have to write a filter with set field action. You
can map multiple fields in the output mapping.
Regards,
Shweta.
-Original Message-
From: Action Request System dis
Rajat,
You can probably an send an email to Remedy on "Log Case" button click and at
the Remedy end you can parse this email to extract required data and create a
ticket in Remedy. You can use Email templates.
Regards,
Shweta.
From: Action Request System discus
Disclaimer:
This message and the information contained herein is proprietary and
confidential and subject to the Tech Mahindra policy statement, you may review
the
Saravanan,
I believe there is nothing available OOTB to automate ticket creation
using email engine. You will have to customize it. You will have to
build workflow on AR System Email Messages form.
Thanks and regards,
Shweta Dhaneshwar| Tiscali | Tech Mahindra
Manikchand, Pune, India
Dear Listers,
I have a requirement where a time frame is configured for a Helpdesk
agent to make a call to the Customer. A reminder should be send to a
helpdesk agent 30 mins before the End Time of the time frame configured.
Since this time value is dynamic and will be calculated based on
Saravanan,
This would usually happen if you rename the web service or do a copy of
existing web service. Try creating a new web service.
Regards,
Shweta
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Vijay Dodla
Sent: Monday, July 14, 2008
Hi Rameshwar,
I did face similar issue with one perticular user when the user tried to log
in. After un-installing the anti virus from the users machine the error
vanished. As Michiel has stated the problem wud be because of some fiewall
setting.
Regards,
Shweta
On 11/5/07, Rameshwar Avuku <[EMAI
Hi,
I did face similar problem before.Try deleting client side cache
files(*.arf,*.arv) and then open the HPD:Helpdesk form.
Hope this helps.
Shweta Dhaneshwar.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
Hi,
Its been long I havent worked on reportsbut I think Category 1,
Category 2 and Category 3 are hidden fields on the Report form.
Hope this helps,
Shweta.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Siti H
Hey...just checkedthese fields are not added in the viewyou can
add it from Form->Current View->Fields in view.
Regards,
Shweta
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID
the IP addr from the current sessionbefore user clicks on logout button...capture it somewhereso that it can be used in the run process(i.e to redirect to login page)
How to make the base address dynamic.
Regards,
Shweta Dhaneshwar.
The information contained in this electronic message
**
Thanks a lot for your response.
Regards,
Shweta Dhaneshwar
From: Grooms, Frederick WSent: Tue 10/10/2006 6:58 PMTo: arslist@ARSLIST.ORGSubject: Re: Redirect to Login page after logout from Support Console(web)
**
Use the keyword HOMEURL.
From the online help:
$HOMEURL$The base
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