Re: Remedy ITSM 7.6.04 - Mid Tier Update Question

2013-02-11 Thread PSS, Srikanth
Claire, Scenario 1 ARSuiteKit_midtierWar_7604SP4_Windows.zip THEN MT_7604SP4_2013JAN17_CU_ALL is the right option. Thanks, Srikanth PSS Remedy AR System R&D BMC Software, Inc. http://try.onbmc.com The opinions, statements, and/or suggested courses of action expressed in this E-mail do

Re: 7.6.04 SP4 Mid-Tier Cache.

2013-02-07 Thread PSS, Srikanth
8.0, out of the box. Hope this helps. Thanks, Srikanth Srikanth PSS Remedy AR System R&D BMC Software, Inc. www.bmc.com<http://www.bmc.com/> The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Softw

Re: Cannot Run Web Report Type

2012-01-07 Thread PSS, Srikanth
(Changes are in red.) ยท Save weblogic.xml and restart Weblogic server. Please try this out and let us know if it helps. Regards, Srikanth PSS Associate Product Developer Remedy AR System R&D BMC Software The opinions, statements, and/or suggested courses of ac

CI Class for Virtual servers

2008-02-18 Thread Srikanth
Which CI class should be used for the tracking the virtual servers? In our current environment(CMDB 2.0), we have the servers in the Computer System CI. We are planning to put the virtual servers into the Virtual System Class and related them to the Hosted server(Computer System) using the Depend

Re: New mid-tier login problems

2008-01-18 Thread Srikanth
config tool. Hope this helps! Thanks, Srikanth ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: Appropriate CI class for the Network hardware

2007-10-26 Thread Srikanth
Another thing, I have been hearing is that, there are problems when integration done with discovery tools as it places all the network devices by default into the Computer System CI. Has anyone experienced this? Thanks, Srikanth

Appropriate CI class for the Network hardware

2007-10-26 Thread Srikanth
devices) 3) Create a new Sub class under BMC:System and use it for n/w devices (but this the last option as we want to limit the customizations) Can someone advise which is the best way to go about. Thanks, Srikanth ___ UNSU

Re: Import of People data into ITSM 7

2007-08-02 Thread Srikanth
Hi Satya, We are not having EIE currently, but are considering to use it so that we can integrate the CMDB with Marimba for auto-disovery. I have to investigate more about the functionality of EIE. Thanks for your tip. Regards, Srikanth On Aug 1, 1:03 pm, satya Kode <[EMAIL PROTECTED]>

Re: Import of People data into ITSM 7

2007-08-01 Thread Srikanth
Thanks for the information Carolyn! I will take a look. Thanks, Srikanth On Aug 1, 11:21 am, Carolyn Agabin <[EMAIL PROTECTED]> wrote: > Hi, Srikanth. > > You could give our product a try. It is called QuickStart Standard Edition > Datalink that we used to deploy ITSM 7.0 a

Re: Import of People data into ITSM 7

2007-08-01 Thread Srikanth
Create new users On Aug 1, 9:07 am, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: > Srikanth, > > The good thing about the staging form is that you can push to it from > anywhere. Using the flat file or csv the first time will work, but I > would build it in such a wa

Re: Import of People data into ITSM 7

2007-08-01 Thread Srikanth
way to go with > something as dynamic as People data. > > Shawn Pierson > > > > -Original Message- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Srikanth > Sent: Wednesday, August 01, 2007 12:07 AM > To: [EMAIL PROTEC

Import of People data into ITSM 7

2007-07-31 Thread Srikanth
. Thanks and Regards, Srikanth ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"