I have the same experience. I performed two new installs on separate boxes
and received the same error. I also had a problem with the SYS:Form Field
Selection form.
Have not received a response from Remedy Support as of yet.
I'm looking for any suggestions on how to cleanly pull/push data realtime
from one AR System to another without the use of EIE or utilizing the API.
One server is v6.3 and the other 7.0. Our Tier 1 helpdesk uses a
customized 6.3 Helpdesk application while our Tier 2 Helpdesk will be using
the
Here is the information I received
Operation Catalog is for service support - which basically means that you
are generating Tier 1 (required) and Tier 2 Tier 3 (Optional) for Service
Desk and Change Management requests.
Product Catalog is for CI tracking - In otherwords related to CMDB
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