ARERR [565] Index for value in SQL command is greater than the number of
values returned
I am getting this error while logging on to Remedy using User tool.
Its AR Server 7.5. Nothing in arerror.log or SQL log.
Any information for troubleshooting is appreciated.
Thanks!!
___
By SRM Console, you mean SRM request entry Console?
And By Support Console, you mean ITSM Overview Console?
SRM Request entry console is for end users to submit tickets.
IT Support Staff uses ITSM overview console for managing tickets.
On Tue, Feb 9, 2010 at 10:25 AM, wrote:
> **
> We are bu
Only thing I hate about it, is, Sometimes while creating working list, you
can't add a form to working list. Only work around I know is to restart
developer studio. Other than that, I haven't experienced any issues.
On Wed, Feb 10, 2010 at 11:37 AM, Joe D'Souza wrote:
> **
> Yea that is such a
Change the field properties to read/write temporarily and manually update
through modify all. and change field property back to original display as
text.
Thanks
vinay Vermani
On Thu, Feb 11, 2010 at 1:58 PM, Pierson, Shawn wrote:
> **
> Good afternoon,
>
> Has anyone been asked
SRS:AdvanceInterface_
MyNewAIFName. I will do same for same for Filters and Activelink Guides.
Do not ever delete original form and associated workflow
I hope it answers your question.
Vinay Vermani
Sr. Application Developer
BMC Software Inc
On Fri, Mar 12, 2010 at 10:14 AM, Christine wrote
In that case you dont need to keep OOB workflow attached to your AIF as its
duplicate. Yes, disassociate the original Active Links from your AIF.(dont
delete).
Let me know, if answers your question
- Vinay Vermani
On Fri, Mar 12, 2010 at 2:41 PM, Christine wrote:
> Vinay,
>
> Thanks
Try using Incident Interface for the update.
- Vinay
On Thu, Jul 15, 2010 at 8:46 AM, Mauro Monteiro wrote:
> ** Hi All,
>
> I am using Remedy 7.1 and I am using the API to update some Incident
> information (form HPD:Help Desk). Initially it was working fine, The issue
> started when I tried
for mapping Sr Type fields for OOB Incident,
change, WO fields)
4. Use this AIF and create SRD (ofcourse, AOT, PDT would be required for
creation of SRD)
Hope this information will help. I am using SRM 2.2 as reference for this
information
- Vinay Vermani
Remedy Professional
Toronto- GTA
On Thu
Hi Brad,
SRM uses CAI plugin to push data to back end application. CAI Events and CAI
Event Parameter forms would be good place to start.
Thanks
Vinay Vermani
On Mon, Dec 6, 2010 at 8:45 AM, Bradley Murphy wrote:
> ** Hi All
>
> *Applications Running:*
> *
> *
>
>
Hi,
I am having an issue while working with table field mapped to a vendor
form.
*Issue:*
While walking through the table, the moment it reaches(maximum
server-side-table-chunk-size number), it refreshes it with first chunk again
and never goes to next chunk.
I am observing that its only h
hope find this information useful for your troubleshooting.
Thanks
Vinay Vermani
On Wed, Jan 26, 2011 at 9:04 AM, Frank Caruso wrote:
> ** Rerun the installer and choose the WebServices options.
> Also, search the arslist for this topic as it has been recently discussed.
>
>
>
&
Hi Mike,
Check if There is activelink on menu select of Impact and Urgency which set
the value of fields that are mapped to impact and urgency. In that case you
want to populate those fields as well on window open of AIF
Enjoy troubleshooting :)
Regards
Vinay Vermani
On Fri, Mar 4, 2011 at
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