ARERR [565] Index for value in SQL command is greater than the number of values returned

ARERR [565] Index for value in SQL command is greater than the number of values returned I am getting this error while logging on to Remedy using User tool. Its AR Server 7.5. Nothing in arerror.log or SQL log. Any information for troubleshooting is appreciated. Thanks!! ___

Re: SRM

By SRM Console, you mean SRM request entry Console? And By Support Console, you mean ITSM Overview Console? SRM Request entry console is for end users to submit tickets. IT Support Staff uses ITSM overview console for managing tickets. On Tue, Feb 9, 2010 at 10:25 AM, wrote: > ** > We are bu

Re: Big fan of Remedy Developer Studio?

Only thing I hate about it, is, Sometimes while creating working list, you can't add a form to working list. Only work around I know is to restart developer studio. Other than that, I haven't experienced any issues. On Wed, Feb 10, 2010 at 11:37 AM, Joe D'Souza wrote: > ** > Yea that is such a

Re: Work Order Template Question

Change the field properties to read/write temporarily and manually update through modify all. and change field property back to original display as text. Thanks vinay Vermani On Thu, Feb 11, 2010 at 1:58 PM, Pierson, Shawn wrote: > ** > Good afternoon, > > Has anyone been asked

Re: Advance Interface Form - really basic question

SRS:AdvanceInterface_ MyNewAIFName. I will do same for same for Filters and Activelink Guides. Do not ever delete original form and associated workflow I hope it answers your question. Vinay Vermani Sr. Application Developer BMC Software Inc On Fri, Mar 12, 2010 at 10:14 AM, Christine wrote

Re: Advance Interface Form - really basic question

In that case you dont need to keep OOB workflow attached to your AIF as its duplicate. Yes, disassociate the original Active Links from your AIF.(dont delete). Let me know, if answers your question - Vinay Vermani On Fri, Mar 12, 2010 at 2:41 PM, Christine wrote: > Vinay, > > Thanks

Re: ERROR (1291053)

Try using Incident Interface for the update. - Vinay On Thu, Jul 15, 2010 at 8:46 AM, Mauro Monteiro wrote: > ** Hi All, > > I am using Remedy 7.1 and I am using the API to update some Incident > information (form HPD:Help Desk). Initially it was working fine, The issue > started when I tried

Re: SRD Service Request field mapping

for mapping Sr Type fields for OOB Incident, change, WO fields) 4. Use this AIF and create SRD (ofcourse, AOT, PDT would be required for creation of SRD) Hope this information will help. I am using SRM 2.2 as reference for this information - Vinay Vermani Remedy Professional Toronto- GTA On Thu

Re: SRM Question / Answer Sort Order

Hi Brad, SRM uses CAI plugin to push data to back end application. CAI Events and CAI Event Parameter forms would be good place to start. Thanks Vinay Vermani On Mon, Dec 6, 2010 at 8:45 AM, Bradley Murphy wrote: > ** Hi All > > *Applications Running:* > * > * > >

Server-Side-Table-Chunk-Size issue

Hi, I am having an issue while working with table field mapped to a vendor form. *Issue:* While walking through the table, the moment it reaches(maximum server-side-table-chunk-size number), it refreshes it with first chunk again and never goes to next chunk. I am observing that its only h

Re: Enabling Web Service in Remedy

hope find this information useful for your troubleshooting. Thanks Vinay Vermani On Wed, Jan 26, 2011 at 9:04 AM, Frank Caruso wrote: > ** Rerun the installer and choose the WebServices options. > Also, search the arslist for this topic as it has been recently discussed. > > > &

Re: AIF's and adding default values

Hi Mike, Check if There is activelink on menu select of Impact and Urgency which set the value of fields that are mapped to impact and urgency. In that case you want to populate those fields as well on window open of AIF Enjoy troubleshooting :) Regards Vinay Vermani On Fri, Mar 4, 2011 at