Re: 8.1.01.001 Patches -- Issue

Hi, It's great you could resolve the issue . Few points to note about patch installers : 1] It is a bundle of hotfixes. 2] Each installer will refer *InstalledConfiguration.xml for understanding whether this is the right version to patch and which products to patch. Eg. # AR patch installer

Re: ARS 7.6.04 install on Linux using Command Line

Hi Saurabh, I have sent you a mail. The sample files may be for fresh install or upgrade. You may need to correct some paramters as per your need !! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Installation Alert : Installing or upgrading to SLM 8.1 GA after with ITSM 8.1 SP1

MT utility. Workaround: Upgrade SLM before SRM. Upgrade SRM at the end. 2] SW00465589: Multi-tenancy logs shows error message, form does not exist RMS:ChangeCIAssocOJoinReleaseChangeAssoc (NOTE: if installing SLM before SRM then the RMS error will not exist) Thanks, Vivek Patil BMC

Re: Preserving customization during upgrade

Hi, BMC has published ‘Cook-book for ITSM Suite 81 Upgrade’ document on BMC Remedy https://communities.bmc.com/community/bmcdn/bmc_it_service_support Community group. This document is available on the same blog post on which we had uploaded ITSM Upgrade to 8.1 webinar recording. Please

Re: CMDB8.1 SP1 Upgrade

Hi, Can you please mail me the install logs ? Preferably Zip Logs collected using Maintenance Tool. Refer https://kb.bmc.com/infocenter/index?page=contentid=S%3AKA349627 ___ UNSUBSCRIBE or access ARSlist Archives at

Re: BMC should have made upgrades easier - Customers loosing interests

a Support ticket and these tickets will be tagged with the keyword AMIGO in the Memo field and this how it is tracked. We look forward to help customers in the upgrade or migration to latest 8.1 SP1 ITSM Suite . Thanks, Vivek Patil Disclaimer: a] This document compliments and DOES

Re: upgrade 7.1 to 8.1 with ITSM

There is some very good information available here: A] https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/12/itsm-upgrade B] Refer the videO @

Re: Remedy 8.1 ITSM upgrade Error

Hi Philip, Let's work offline and we will like to verify the Zip All Logs collected using maintenance tool. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: Adding language pack on existing 7.6.04

Hi, I guess you might run into following issues for language pack re-run : How long did the actual upgrade take and did you stumble into any difficulties [Vivek] Since you have AIX OS for ITSM filesystem , i guess language pack re-run for all below products should take a minimum of 2 days.

Re: Upgrade from 7.6.4 to 8.1

+and+upgrading+on+a+mixed-version+stack#Installingandupgradingonamixed-versionstack-Version8.1.00featuresnotsupportedinamixedversionstack VIVEK PATIL IMPORTANT NOTE: a] This document compliments and DOES NOT replace the existing product documentation. Please follow the blog post to receive more updates