, Susan
Sent: Friday, August 30, 2013 8:01 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: [EXTERNAL] Re: 7.6.04 Missing Duplicate of Relationship in
Incident Mngmt
**
Thanks for the replies. I can't believe I missed this in testing prior to going
live.
We'
y, August 30, 2013 8:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: 7.6.04 Missing Duplicate of Relationship in
Incident Mngmt
**
Thanks for the replies. I can't believe I missed this in testing prior to going
live.
We're using the Classic View. I expect to see the "Dup
:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: 7.6.04 Missing Duplicate of Relationship in
Incident Mngmt
**
Yeah, they're still there, Susan. I personally wrote some test plans around
those two relationships when we went live with 7.6.04 two years ago. And we're
still on 7
ia.gov>
ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, August 29, 2013 1:25 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: 7.6.04 Missing Duplicate of Relationship in
Susan,
Those relationships are still there out of the box in 7.6.04. Perhaps all
your defs and records didn't make it in during the install?
Sent from my iPhone
On Aug 29, 2013, at 2:07 PM, "Champagne, Susan"
wrote:
**
Hi folks,
My company just went live with Remedy ITSM 7.6.04, after upgradi
Hi folks,
My company just went live with Remedy ITSM 7.6.04, after upgrading from vers
7.0.03. I am wondering what happened to the “Duplicate of” and the “Original
of” incident relationship types. There was no mention in the “What’s New”
information regarding these selections being removed; ther
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