mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
> Sent: Tuesday, December 18, 2007 2:13 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: API entry ITSM 7
>
> **
> Brandi, you need to submit your record to the
> SRM:RequestInterface_Create form, which will then do the necessary
> va
entry ITSM 7
**
Brandi, you need to submit your record to the
SRM:RequestInterface_Create form, which will then do the necessary
validation (and retrieval of fields like Group IDs) and push the record
out to the customer facing forms.
Rick
On 12/18/07, Brandi Barbour <[EMAIL PROTECTED]>
Brandi, you need to submit your record to the SRM:RequestInterface_Create
form, which will then do the necessary validation (and retrieval of fields
like Group IDs) and push the record out to the customer facing forms.
Rick
On 12/18/07, Brandi Barbour <[EMAIL PROTECTED]> wrote:
>
> All,
> I am us
All,
I am using an API to insert records from a .Net interface. The records
are being inserted into the SRM:Request form so the remedy otb workflow
can handle everything else. All is well except when insterting the
record I am getting an error that there are not any groups to autoassign
the ticket
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