Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-26 Thread Mahesh Chandra
To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration In a brief scenario, I will get server alerts from my monitoring tool where the remedy system need to create an incident. How can I do it? I would like to know what kind of integration interface is required

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-26 Thread Ram Rudra
Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mahesh Chandra Sent: Monday, April 26, 2010 9:55 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration ** You may also use the email functionality. Thanks

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-26 Thread Rick Cook
...@arslist.org] *On Behalf Of *Mahesh Chandra *Sent:* Monday, April 26, 2010 9:55 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: ARS 7.1 with 3rd party monitoring tool integration ** You may also use the email functionality. Thanks Mahesh On Fri, Apr 23, 2010 at 10:18 AM, Grooms, Frederick W

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-26 Thread Mahesh Chandra
(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Mahesh Chandra *Sent:* Monday, April 26, 2010 9:55 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: ARS 7.1 with 3rd party monitoring tool integration ** You may also use the email functionality. Thanks Mahesh On Fri, Apr 23, 2010 at 10:18

ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Ram Rudra
Hi All, What Software module from remedy do i require to download from BMC EPD site for 3rd party software integrations. Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Rick Cook
My experience ha been that the 3rd party apps provide the integration pieces, usually using the API set provided in the User tool client libraries. --Original Message-- From: Ram Rudra Sender: Arslist To: Arslist ReplyTo: Arslist Subject: ARS 7.1 with 3rd party monitoring tool

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Ram Rudra
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Friday, April 23, 2010 8:30 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration My experience ha been that the 3rd party apps provide the integration pieces, usually

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Rick Cook
What monitoring tool are you using? Rick -Original Message- From: Ram Rudra rambabu.ru...@gssamerica.com Date: Fri, 23 Apr 2010 20:45:41 To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration In a brief scenario, I will get server

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Grooms, Frederick W
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, April 23, 2010 10:16 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration In a brief scenario, I will get server alerts from my monitoring tool