]
On Behalf Of Shellman, David
Sent: Monday, November 24, 2008 8:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
**
In addition to the Applications that Lisa noted, we also have a system that
allocates Telecommunication charges to the appropriate departments
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of sam appecherla
Sent: Friday, November 14, 2008 11:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know
We use Remedy to manage the metadata for a 13M LoC mechatronic
application using ~50 custom forms. Besides the bug tracking
application we started with 10 years ago we manage Goals and Product
Backlog Items, Build Schedules (some nice connections under that to perl
and ruby scripts that build code
We wrote a Manufacturing Data Management System (MDMS) for high-end
device manufacturing.
During the manufacturing assembly process subsystems are added to the
major system and qa/tests are done. We record serial number/lot number
and test attributes for every subsystem in the major syste
egrate with most business applications.
Shawn Pierson
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of sam appecherla
Sent: Friday, November 14, 2008 10:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curi
RSLIST.ORG
*Subject:* ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds,
what else can we do with this workflow engine for? Does anyone have a
custom built product/application built on ARS
vember 14, 2008 11:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what
else can we do with this workflow engine for? Does anyone have a custom built
AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
We use it for logging people into and out of locations and we also use it for
inventory purposes.
Our guys submit requests for parts, requests to return parts and discrepancy
reports for failed parts.
Andy L. May
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Steve McDonald
Sent: Tuesday, November 18, 2008 5:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
**
I wrote an application(with help from
I wrote an application(with help from the perl API) that was used to track
calls to our licensees 4 times per month. the calls were a secret shopper
kind of thing. On the first of the month an escalation fired that preloaded
the survey form with over 12k blank survey forms. the callers pressed a
. That
is the only application requiring app licenses.
Candace
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sam appecherla
Sent: Friday, November 14, 2008 8:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non
Kemes, Lisa <[EMAIL PROTECTED]>
> Subject: Re: ARS for non Trouble Ticketing applications
> To: arslist@ARSLIST.ORG
> Date: Monday, 17 November, 2008, 8:00 PM
> We created a Contract System, Change Control System, Survey
> System and an On Call System all home grown on ARS 7.0.
:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
Escalation ShovelSnow:HasitSnowed?
Qualification: 'Snow Depth' > "6 Inches"
Set Fields: 'Neighbor Kid' = "20 Bucks"
Runs every morning from November 15th to May 1st at
!= $NULL$
Set Fields 'GetOutThere' = $TIMESTAMP$
Push Fields to form Shovel:ClearDrive
Jennifer
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of strauss
Sent: Friday, November 14, 2008 12:29 PM
To: arslist@ARSLIST.ORG
S
On Behalf Of Meyer, Jennifer L
> Sent: Friday, November 14, 2008 11:18 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARS for non Trouble Ticketing applications
>
> I wrote a Remedy application that made my husband shovel snow back in
> '03.
>
>
>
> -Ori
Now that's some good Friday Humor!!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer L
Sent: Friday, November 14, 2008 12:18
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applicatio
slist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
I didn't do that one, I believe you or BM did :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell Reading
Sent: Friday, November 14, 2008 10:56 AM
T
ystem discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72
CS/SCBAH
Sent: Friday, November 14, 2008 10:51
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
Sam, I've written applications that perform the following non
list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72
CS/SCBAH
Sent: Friday, November 14, 2008 10:51
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications
Sam, I've written applications that perform the following non-help desk
function
ist)
[mailto:[EMAIL PROTECTED] On Behalf Of sam appecherla
Sent: Friday, November 14, 2008 10:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds,
what else
Behalf Of sam appecherla
Sent: Friday, November 14, 2008 8:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what
else can we do with this workflow engine for? D
slist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what
else can we do with this workflow engine for? Does anyone have a custom
built product/application built on ARS apart
Sent: Friday, November 14, 2008 8:22 AM
To: arslist@ARSLIST.ORG
Subject: ARS for non Trouble Ticketing applications
** Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds,
what else can we do with this workflow engine for? Does anyone have a
Hi List,
Just curious to know..
Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what
else can we do with this workflow engine for? Does anyone have a custom
built product/application built on ARS apart from Trouble Ticketing kinds
that you would like to share?
Regards,
SriS
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