PM
To: arslist@ARSLIST.ORG
Subject: Re: Adding attachments through Email submission
**
It's possible, but it may be quirky. Basically you need to do the following:
1. Attach the file to the email
2. Add a line to map the filename to the field ID of an attachment field
One of my users has requested that we provide the capability to add attachments
to a Help Desk ticket that is submitted via email. I cannot find any specific
references to this in the documentation, KB or on the list. Could be that I
did not dig deep enough, but when the words started running
Of Shane Buchholz
Sent: Wednesday, January 10, 2007 3:48 PM
To: arslist@ARSLIST.ORG
Subject: Adding attachments through Email submission
One of my users has requested that we provide the capability to add
attachments to a Help Desk ticket that is submitted via email. I cannot
find any specific
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