Re: Adding status reason column to overview console

2013-06-13 Thread Cecil, Ken
DESK". o Kill arpluggin for it to restart. Maybe you can compare what you did to that. Ken. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad Sent: Wednesday, June 12, 2013 11:49 PM To: arslist@ARSLIST.ORG Subject: Re: Adding

Re: Adding status reason column to overview console

2013-06-12 Thread Steve Kallestad
OR > (T2067.C100079 = 'SGP0017') OR (T2067.C100079 = > 'SGP0993') OR (T2067.C100079 = 'SGP0029') OR > (T2067.C100079 = 'SGP0186') OR (T2067.C100079 = > 'SGP00000026') OR (T2067.C100

Re: Adding status reason column to overview console

2013-06-12 Thread teresa S Fannin
behalf of Robert Gajic [robert.ga...@lmal.com.au] Sent: Wednesday, June 12, 2013 10:48 PM To: arslist@ARSLIST.ORG Subject: Re: Adding status reason column to overview console ** Yeah I have taken a sql log and it is being queried (and no errors) T2067.C1,C10,C7,C100164,C179,C23009,

Re: Adding status reason column to overview console

2013-06-12 Thread Robert Gajic
2067.C100079 = 'SGP0026') OR (T2067.C100079 = 'SGP00000025')) AND (T2067.C11 = From: Robert Gajic Sent: Thursday, 13 June 2013 10:37 AM To: 'arslist@ARSLIST.ORG' Subject: Adding status reason column to overview console H

Re: Adding status reason column to overview console

2013-06-12 Thread Steve Kallestad
I see that field as already mapped which *might* be a problem. I've never tried to map a field to multiple columns. I'm not looking at 7.6.3 right now though. Generally when I'm having trouble doing this I'll do a SQL log and see if the field I'm looking for is being queried for. For me it's al

Adding status reason column to overview console

2013-06-12 Thread Robert Gajic
Hi Guys, I have read articles in developer communities etc on how to do this but am still having trouble. This will be long winded but hopefully I can get some help on how to add status reason to overview console (incident to start with). We are running with 7.6.03 (no patch) sql database on win