there is a known bug for the installation, you cannot put it in a X86
folder.. or it causes issues.. SAP bug
something with the program_filesX86 kills the appliaction,
install it in its own direcotry.. d:/SAP/xyz
On Wed, Mar 28, 2012 at 3:03 PM, John Baker
wrote:
> Hello
>
> Is the user an admin
Hello
Is the user an administrator? I have a recollection of BMC applying some weird
permissioning to Analytics where nothing worked unless the user was an
administrator..
John
___
UNSUBSCRIBE or access ARSlist Archiv
It can come from the user security embedded with the analytics universe. At
the web intelligence designer see the SQL generated and execute it directly
at the database. If it reports no records even when executed directly at
the database it can be because the reason I said.
The BO user must exist
Make sure the user ID you use to log into infoview matches the user ID in
Remedy and that user in Remedy should have permissions to the data you want
to see... such as Incident Management.
On Wed, Mar 28, 2012 at 11:49 AM, Ed Krum wrote:
> I am a newbie to Analytics for ITSM, but an installation
I am a newbie to Analytics for ITSM, but an installation that has been
validated between my BOE administrator and SAP is running reports with no
errors, but also NO DATA! This applies to canned reports and custom reports.
When doing a direct query on the SQL, records appear with a simple query
5 matches
Mail list logo
