Re: Analytics with Custom ARS Forms?

Carol, Dashboards can be used with custom forms. No extra work is needed. When utilizing Dashboards with custom forms I find it important to create the form with the Dashboards software in mind. Dashboards is normally utilized as a higher level metric than Analytics. In other words, it

Analytics with Custom ARS Forms?

Does anyone know if Analytics can be used with custom ARS forms or is it just for ITSM? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Analytics with Custom ARS Forms?

Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carol Carnevali Sent: Thursday, November 07, 2013 2:08 PM To: arslist@ARSLIST.ORG Subject: Analytics with Custom ARS Forms? Does

Re: Analytics with Custom ARS Forms?

Carol, You can either extend the ITSM Universe, or preferably, create another universe that contains the objects you need. On Thu, Nov 7, 2013 at 1:08 PM, Carol Carnevali carol.carnev...@broadridge.com wrote: Does anyone know if Analytics can be used with custom ARS forms or is it just for

Re: Analytics with Custom ARS Forms?

Thanks for the quick answers. So I can have separate universes? I would need mutliple including one for ITSM. I have the same question for Dashboards. Is that a separate application and can it be used with custom forms in addition to ITSM? Thanks.

Re: [EXTERNAL] Analytics with Custom ARS Forms?

] Analytics with Custom ARS Forms? Does anyone know if Analytics can be used with custom ARS forms or is it just for ITSM? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

Re: [EXTERNAL] Analytics with Custom ARS Forms?

Thanks for pointing that out, Natalie. Good to know. Creating separate universes would actually best case scenario for us as I have 3 separate systems that never need to have integrated reporting. Thanks! ___

Re: [EXTERNAL] Analytics with Custom ARS Forms?

You can use dashboards to create reports on custom forms Depending on the complexity of the report, you can 1. Either directly create a new DB view in Dashboard admin console on the custom form view 2. Create a new view on your custom table in database with required qualification and point