Grooms, Frederick W
Sent: Monday, December 03, 2007 9:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Archgid database ID change utility
**
What error are you getting?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol
What error are you getting?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Monday, December 03, 2007 8:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Archgid database ID change utility
Hi Jason,
No
Subject: Re: Archgid database ID change utility
**
Did you install the 7.1 email engine? I usually use the archgid.exe out
of the email install directory (Windows default: C:\Program Files\AR
System\AREmail). You might find the new version there?
Jason
From: Action Request System
Of Sokol, Brian
Sent: Friday, November 30, 2007 9:36 AM
To: arslist@ARSLIST.ORG
Subject: Archgid database ID change utility
**
Anyone know if this utility is available for ARS 7.1? I am trying to run the
ITSM upgrade utility to go from 5.6 to 6.0. The upgrade fails because I am
on ARS 7.1 and
Anyone know if this utility is available for ARS 7.1? I am trying to run
the ITSM upgrade utility to go from 5.6 to 6.0. The upgrade fails
because I am on ARS 7.1 and the archgid supplied is version 6.3. Support
said they do not believe the ITSM 6 upgrade is supported on ars 7.1. Not
sure how that
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