)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mori, Toshiyasu
Sent: Wednesday, January 04, 2012 1:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: Asset Management - Manual add software, license
**
Logan,
1. Please relate People to parent CI (Computer System) not Software Asset
CI with Used by role
Of Logan, Kelly
Sent: 05 January 2012 16:37
To: arslist@ARSLIST.ORG
Subject: Re: Asset Management - Manual add software, license
**
Still not getting a license connect. Here's what I tried:
Redefined Quickbooks software as a Product CI type.
Updated the categorization in the license
, 2012 11:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Asset Management - Manual add software, license
**
The license certificate and CI's need to have the same Company value as well as
matching categorisations.
You don't need to relate the certificates to the CI's, the engine will do that
for you
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly
Sent: Thursday, January 05, 2012 8:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Asset Management - Manual add software, license
**
Still not getting a license connect. Here's what I tried:
Redefined Quickbooks software as a Product CI type.
Updated
certificates are used in (e.g. the one
with the cheapest maintenance rate first)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly
Sent: 05 January 2012 18:06
To: arslist@ARSLIST.ORG
Subject: Re: Asset Management - Manual add software, license
@ARSLIST.ORG
Subject: RE: Asset Management - Manual add software, license
Logan,
1. SAM console Certificate and related CIs (or Unrelated CIs there are
three tables in the Console) is only supporting RLE engine running results not
manually adding Software Asset CIs (no matter what relationship
: Asset Management - Manual add software, license
**
If you create a new license contract with the same categorisation as one that
exists then you should have been given the option to relate them together.
This takes care of situations where you may have bought some licenses then
later bought
We will be using an outside product for procurement, so I am testing the
process of adding software and licenses on ARS/ITSM 7.6.4.
Following the instructions in the Asset Management User guide, I have created
Application CIs and related them to users, and created a software contract and
: Wednesday, January 04, 2012 10:00 AM
To: arslist@ARSLIST.ORG
Subject: Asset Management - Manual add software, license
**
We will be using an outside product for procurement, so I am testing the
process of adding software and licenses on ARS/ITSM 7.6.4.
Following the instructions in the Asset
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