Sent: Friday, April 26, 2013 10:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Auto-create a Problem Investigation
**
Hi Ryan,
The criteria that fires the workflow really does matter but for the sake of
discussion lets use ('Priority' = "Critical") AND ('Status
pslet me know how it goes. (Hopefully I did not miss a
stepI will review this again later but wanted to get it out now)
Regards,
Ryan.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Friday, April 26, 2013 1:38 PM
t I need to
relate it to the Incident that fired the workdflow.
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan
Sent: Friday, April 26, 2013 1:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Auto-create a Problem Investigation
**
Hi M
Sent: Friday, April 26, 2013 11:51 AM
To: arslist@ARSLIST.ORG
Subject: Auto-create a Problem Investigation
**
HI All & TFIG,
I have a requirement to automatically create a Problem Investigation when a
certain criteria is met. Could be executed by filters or active links. Is there
a way t
HI All & TFIG,
I have a requirement to automatically create a Problem Investigation when a
certain criteria is met. Could be executed by filters or active links. Is there
a way to do that. Of course it would be ideal if this was something in ITSM
that just needed to be turned on rather than con
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