Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-22 Thread Trez Moreland
Thanks Ken LJ! I should be able to use the workflow method pretty quickly (have a PRD upgrade coming up next week) and start planning to possible work with LJ's suggestion in the future! It seems no matter how much I've planned and instructed users in the past there's always some bonehead

Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-22 Thread Jan Lindhardsen
If you do not mind your users having Admin rights during the test, you could just assign the 8users Administrator rights during the testing, enable Admin only mode, and reverse after testing. This his you can still have users from different Assignee Groups in your test. The only drawback is that

Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-21 Thread Trez Moreland
Thanks Ken Frederick for the quick reply. Good ideas! I have a fairly small test group about (8 testers) - problem is - some of my user base authenticates via LDAP and a smaller # (about 25) use Remedy authentication w/password management. Someone suggested using a combination approach.

Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-21 Thread LJ LongWing
users do. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Trez Moreland Sent: Wednesday, September 21, 2011 7:29 AM To: arslist@ARSLIST.ORG Subject: Re: Blocking Users from PRD Server for Testing After Upgrade Thanks Ken

Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-21 Thread Cecil, Ken
. -Original message- From: Trez Moreland tmorel...@dbm.state.md.us To: arslist@ARSLIST.ORG Sent: Wed, Sep 21, 2011 13:28:40 GMT+00:00 Subject: Re: Blocking Users from PRD Server for Testing After Upgrade Thanks Ken Frederick for the quick reply. Good ideas! I have a fairly small

Blocking Users from PRD Server for Testing After Upgrade

2011-09-20 Thread Trez Moreland
Hi All: ARS 7.1 SQL2005 Win2003 on VMWare Virtual Environment We’re doing a PRD upgrade next week (ARS 7.1 to 7.6.04 SP1) and we’d like to block users from connecting while we perform some testing of custom apps. Problem is – we can’t leave the AR Server in Admin mode because we need users

Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-20 Thread Grooms, Frederick W
to authenticate against your LDAP (Active Directory) server. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Trez Moreland Sent: Tuesday, September 20, 2011 9:50 AM To: arslist@ARSLIST.ORG Subject: Blocking Users from PRD

Re: Blocking Users from PRD Server for Testing After Upgrade

2011-09-20 Thread Cecil, Ken
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, September 20, 2011 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Blocking Users from PRD Server for Testing After Upgrade If you are using AREA authentication (where you leave the password in Remedy blank) you can