Thanks Ken LJ!
I should be able to use the workflow method pretty quickly (have a PRD upgrade
coming up next week) and start planning to possible work with LJ's suggestion
in the future! It seems no matter how much I've planned and instructed users
in the past there's always some bonehead
If you do not mind your users having Admin rights during the test, you could
just assign the 8users Administrator rights during the testing, enable Admin
only mode, and reverse after testing.
This his you can still have users from different Assignee Groups in your test.
The only drawback is that
Thanks Ken Frederick for the quick reply. Good ideas!
I have a fairly small test group about (8 testers) - problem is - some of my
user base authenticates via LDAP and a smaller # (about 25) use Remedy
authentication w/password management. Someone suggested using a combination
approach.
users do.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Trez Moreland
Sent: Wednesday, September 21, 2011 7:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Blocking Users from PRD Server for Testing After Upgrade
Thanks Ken
.
-Original message-
From: Trez Moreland tmorel...@dbm.state.md.us
To: arslist@ARSLIST.ORG
Sent: Wed, Sep 21, 2011 13:28:40 GMT+00:00
Subject: Re: Blocking Users from PRD Server for Testing After Upgrade
Thanks Ken Frederick for the quick reply. Good ideas!
I have a fairly small
Hi All:
ARS 7.1
SQL2005
Win2003 on VMWare Virtual Environment
We’re doing a PRD upgrade next week (ARS 7.1 to 7.6.04 SP1) and we’d like to
block users from connecting while we perform some testing of custom apps.
Problem is – we can’t leave the AR Server in Admin mode because we need users
to authenticate
against your LDAP (Active Directory) server.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Trez Moreland
Sent: Tuesday, September 20, 2011 9:50 AM
To: arslist@ARSLIST.ORG
Subject: Blocking Users from PRD
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, September 20, 2011 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Blocking Users from PRD Server for Testing After Upgrade
If you are using AREA authentication (where you leave the password in Remedy
blank) you can
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