Re: Creating Trouble tickets automatically

2011-05-12 Thread DDussie
this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Creating-Trouble-tickets-automatically-tp6351848p6356183.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com

Re: Creating Trouble tickets automatically

2011-05-12 Thread Louise Van Hine
On Wed, 5/11/11, DDussie wrote: From: DDussie Subject: Re: Creating Trouble tickets automatically To: arslist@ARSLIST.ORG Date: Wednesday, May 11, 2011, 10:11 AM Saji, We use TEC (Tivoli Enterprice Console)- Migrating to Netcool/Ominbus as the correlation application for all events whether

Re: Creating Trouble tickets automatically

2011-05-11 Thread John Sundberg
And another opensource option: https://github.com/kineticdata/klink An example simple create: http://server/klink/create/Demo:@remedy/TestForm?entry=BobAssignedDescription so - have Solarwinds call something like: curl http://server/klink/create/Demo:demopass@remedy/TestForm?entry=BobAssigne

Re: Creating Trouble tickets automatically

2011-05-11 Thread Jones, Jared K DLA CIV TRANSACTION SERVICES
Subject: Creating Trouble tickets automatically ** Hey, Listers Maybe this has been discussed previously, and I have been searching to find some answers. But I wanted to ask, has anyone designed something to generate a trouble tickets in Remedy from alerts from a network

Re: Creating Trouble tickets automatically

2011-05-11 Thread DDussie
internalqualformat] [-q clienttoolqualformat] [-Z ] [-z ] -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Creating-Trouble-tickets-automatically-tp6351848p6352000.html Sent from the ARS (Action Request System) mailing list

Re: Creating Trouble tickets automatically

2011-05-11 Thread Ben Chernys
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ali A. Musa Sent: May-11-11 15:35 To: arslist@ARSLIST.ORG Subject: Re: Creating Trouble tickets automatically ** Yes, you can automatically generate ticket form Alarms or events systems such as TIVOLI, NETCOOL, CIC in these tools

Re: Creating Trouble tickets automatically

2011-05-11 Thread Ali A. Musa
of API I developed them myself. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Philip, Saji L Sent: Wednesday, May 11, 2011 4:27 PM To: arslist@ARSLIST.ORG Subject: Creating Trouble tickets automatically ** Hey, Listers Maybe this has

Creating Trouble tickets automatically

2011-05-11 Thread Philip, Saji L
Hey, Listers Maybe this has been discussed previously, and I have been searching to find some answers. But I wanted to ask, has anyone designed something to generate a trouble tickets in Remedy from alerts from a network monitoring tool? I am tasked to find a away to i