ARS - 7.1 patch 006
ITSM 7.0.3
I have an escalation that runs in the morning to notify Incident Assignees that
their tickets have not been modified in the last 7 days if the Modified Date is
older than 7 days and the Status Resolved.
This works fine. A separate email gets sent to each
...@arslist.org] On Behalf Of SCOTT PHILBEN
Sent: Wednesday, February 25, 2009 9:35 AM
To: arslist@ARSLIST.ORG
Subject: Creating and Emailing a Multi-Record Report
ARS - 7.1 patch 006
ITSM 7.0.3
I have an escalation that runs in the morning to notify Incident
Assignees that their tickets have
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