Re: Email parser stripping spaces in any field with no visible logic

2012-04-02 Thread pascale . sterrett
Sent by: arslist@ARSLIST.ORG 04/02/2012 11:28 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Email parser stripping spaces in any field with no visible logic ** It seems like “requestfor” and “changeto” might be reserved words in some way so it replaces

Re: Email parser stripping spaces in any field with no visible logic

2012-04-02 Thread Peters, Ron
LN Request - IT Access Request For Lastname, FirstName\$\$] From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterr...@daimler.com Sent: Monday, April 02, 2012 10:51 AM To: arslist@ARSLIST.ORG Subject: Email parser stripping spaces in any field

Email parser stripping spaces in any field with no visible logic

2012-04-02 Thread pascale . sterrett
I am out of ideas, so any help would be greatly appreciated. I've been trying to understand and find a fix to this for over 2 months now. And BMC support has been totally useless so far. (even with the ticket escalated like 3 times) This is the issue. We have an email template that is supposed