Re: Failed to load prerequisite application

2008-08-25 Thread Joe DeSouza
From: Sharon Menachem <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, August 25, 2008 3:34:25 PM Subject: Failed to load prerequisite application ** Hi,   I am trying to install Helpdesk 6 on ARS 7.1.04, SQL 2005 (remote db), windows environment. I have installed Java 1.

Failed to load prerequisite application

2008-08-25 Thread Sharon Menachem
Hi, I am trying to install Helpdesk 6 on ARS 7.1.04, SQL 2005 (remote db), windows environment. I have installed Java 1.5, SQL Server Clients, ARS 7.1.04, Email Engine 7.1.04, Flashboard server 7.1 and approval server 7.1. I have also installed the admin tool and user tool on the server and mid