PM
To: arslist@ARSLIST.ORG
Subject: ITSM 7.0 - Problem With Problem Management Assignment
Hi All,
Has anyone else run into an issue where they are unable to assign a problem
manager to a problem investigation without turning on the assignment engine
for the problem management module?
For examp
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of William Chen
Sent: Thursday, June 05, 2008 2:45 PM
To: arslist@ARSLIST.ORG
Subject: ITSM 7.0 - Problem With Problem Management Assignment
Hi All,
Has anyone else run into an issue where they are unable to assi
Hi All,
Has anyone else run into an issue where they are unable to assign a problem
manager to a problem investigation without turning on the assignment engine
for the problem management module?
For example,
I have the following mappings in the Assignment Configuration for Problem
Management
Ev
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