Re: ITSM 7.0.1 on ARS 6.3, Licenses query

2011-02-07 Thread LJ LongWing
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Joseph Sent: Sunday, February 06, 2011 9:36 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.1 on ARS 6.3, Licenses query ** Hello, How do we license 7.0.x ITSM applications when they are residing on an ARS 6.3. I

Re: ITSM 7.0.1 on ARS 6.3, Licenses query

2011-02-07 Thread Easter, David
representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Joseph Sent: Sunday, February 06, 2011 08:36 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.1 on ARS 6.3, Licenses query ** Hello, How do we license 7.0.x ITSM

ITSM 7.0.1 on ARS 6.3, Licenses query

2011-02-06 Thread John Joseph
Hello, How do we license 7.0.x ITSM applications when they are residing on an ARS 6.3. I believe there are no Incident or Change Licenses in the drop down of license application in 6.3. In 6.3 there are only Helpdesk Fixed, Change Fixed etc.. and not Incident Management Fixed or