Re: ITSM 7.6.04 SP2 - Work Order Printing

2012-05-29 Thread Peter Adams
This KB article is not worded very well. We have pulled it back to revise. Fact is: SRM has so far never offered print capability for work orders. This is a valid enhancement and something that we are looking into for future releases. In Overview Console of current version 7.6.04, this was not

ITSM 7.6.04 SP2 - Work Order Printing

2012-05-24 Thread Sanford, Claire
This should be classified as Friday Humor! BMC has pretty much said... We don't know how to do it, so we will take the functionality away... The very last line of the KB article makes my blood boil! Hence, from 7.6.04 SP2 onwards the print option is removed ~ Knowledge