Here is my question regarding Roles in the new ITSM. I have read the manual,
but it isn't as helpful as I would like it to be.
If someone has the Problem Admin Role, do they need to have the Problem
Master Role?
Which role is the higher qualification Request Config or Request Master ?
Do you
I'm going to get my fiancé to brew a beer and call it the
Configurator. Make it a fruity barleywine'ish stout!
Sounds like the perfect companion to a Spaten Optimator (something it sounds
like the ITSM installers could use...)
Thad
On Fri, Aug 12, 2011 at 9:30 AM, Sanford, Claire
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