Re: ITSM 7604 SP2 to ITSM 7604 SP5 and Overlays

2014-11-12 Thread laurent matheo
remember correctly, you could create your own « pause »: https://kb.bmc.com/infocenter/index?page=content&id=KA309507&actp=search&vie wlocale=en_US&searchid=1415815763837 De : "Sanford, Claire" Répondre à : Date : mercredi 12 novembre 2014 18:08 À : Objet : ITSM 760

Re: ITSM 7604 SP2 to ITSM 7604 SP5 and Overlays

2014-11-12 Thread John Sundberg
Just back-out the change :) (See earlier email on - how that doesn’t work) BTW - I predicted this back in 2011. http://www.javasystemsolutions.com/arslist/view/89037137 The "big thing" with overlays is -- we don't really know it works or not -- until BMC releases the "next version" of their app

ITSM 7604 SP2 to ITSM 7604 SP5 and Overlays

2014-11-12 Thread Sanford, Claire
[snarky comment deleted] Overlays are good. They will make an upgrade easier. They will make patching easier. I call BS on this! I have spent the last 5 weeks with BMC support and all the problems seem to go back to having overlays and custom fields. The CMDB patch kept failing. This was