Oklooking for a feature that doesn't seem to exist, but seems reasonable
that I'm just missing it
We have found where you can schedule a group's availability, but not able to
find a PERSON's availability. Need to basically be able to say this person is
available to receive tickets from thi
ive
Plano, TX 75024
jcp.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Monday, July 16, 2012 5:00 PM
To: arslist@arslist.org
Subject: ITSM Assignee - Timetable
Oklooking for a fe
SList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
Sent: Monday, July 16, 2012 4:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM Assignee - Timetable
Do you mean from "My profile" under "Support Groups" --> "Update Support Groups
and Roles" for individual gro
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
> Sent: Monday, July 16, 2012 4:16 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: ITSM Assignee - Timetable
>
> Do you mean from "
ser A in the assignee listand not
> when not during those timeframes...
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
> Sent: Monday, July 16, 2012 4:16 PM
> To: arslist@ARSLI
dn't exist.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Nair
Sent: Tuesday, July 17, 2012 6:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM Assignee - Timetable
**
Had a same requirement for me, long back bu
st(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Tuesday, July 17, 2012 6:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM Assignee - Timetable
**
You could have different groups that reference each shift.
Rick
On Jul 17, 2012 8:34 AM, "Longwing, LJ CTR MDA/IC"
wrote
; UserB is available Mon-Fri 8P-8A
>>
>> And during those timeframes, have User A in the assignee listand not
>> when not during those timeframes...
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [mailto:
>> ars
UserB is available Mon-Fri 8P-8A
>>>
>>> And during those timeframes, have User A in the assignee listand not
>>> when not during those timeframes...
>>>
>>> -Original Message-
>>> From: Action Request System discussion lis
arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
> Sent: Monday, July 16, 2012 4:16 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: ITSM Assignee - Timetable
>
> Do you mean from "My profile" under "Support Groups" --> "Update Support
> Groups and Roles&qu
@ARSLIST.ORG
Subject: Re: ITSM Assignee - Timetable
This can be achieved by training the users to change their availability to "No"
when they clock out from their shift.
Thanks
Mahesh
Sent from my iPhone
On Jul 17, 2012, at 7:34 AM, "Longwing, LJ CTR MDA/IC"
wrote:
>
ARSLIST.ORG] On Behalf Of Mahesh Chandra
> Sent: Wednesday, July 18, 2012 10:24 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ITSM Assignee - Timetable
>
> This can be achieved by training the users to change their availability to
> "No" when they clock out from their sh
em discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rajendra Kapale
> *Sent:* 18 July 2012 11:50 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: ITSM Assignee - Timetable
>
> ** **
>
> ** Below idea can be automated if you use assignment engine to do the
13 matches
Mail list logo
