Re: Import without import tool?

2013-03-08 Thread Kerry Murdock
At the risk of sounding stupid: what/where is RIK? Also bear in mind I'm on a 100% bespoke arsystem. There are no OTB applications installed. I think my best course of action will be to write a super small c# api program... I can't see any other way forward at the moment.

Re: Import without import tool?

2013-03-08 Thread Danny Kellett
Hi Kerry, Remedy Integration Kit. (I think its integration). It's what is used for the BMC installers. Its like a driver program on steroids. In the suggested case, it would replace the Remedy Import Tool. You could have a directory copied to the persons desktop with the Remedy Import Tool. It

Import without import tool?

2013-03-07 Thread Kerry Murdock
I don't know if I'm missing something obvious or not but here goes... Remedy 7.6.4 I've got a customer who wants to import a .csv file on a regular basis. He doesn't have the remedy import tool on his machine (and it's unlikely he'll be able to get it installed). What would be an easy way to

Re: Import without import tool?

2013-03-07 Thread Bira Mata
hi, You can use AIE job to import the data from .csv file. On Thu, Mar 7, 2013 at 9:49 PM, Kerry Murdock kerry.murd...@remedycontractor.com wrote: I don't know if I'm missing something obvious or not but here goes... Remedy 7.6.4 I've got a customer who wants to import a .csv file on a

Re: Import without import tool?

2013-03-07 Thread Longwing, LJ CTR MDA/IC
: Thursday, March 07, 2013 3:49 AM To: arslist@ARSLIST.ORG Subject: Import without import tool? I don't know if I'm missing something obvious or not but here goes... Remedy 7.6.4 I've got a customer who wants to import a .csv file on a regular basis. He doesn't have the remedy import tool on his

Re: Import without import tool?

2013-03-07 Thread Kerry Murdock
Arghhh - well it looks like I can't do that because the server doesn't have the import tool installed!!! K Kerry, I have typically written a process that they attach the csv to an attachment field and then I save it to the server and run the import there.

Re: Import without import tool?

2013-03-07 Thread Grooms, Frederick W
8:29 AM To: arslist@ARSLIST.ORG Subject: Re: Import without import tool? Arghhh - well it looks like I can't do that because the server doesn't have the import tool installed!!! K Kerry, I have typically written a process that they attach the csv to an attachment field and then I save

Re: Import without import tool?

2013-03-07 Thread Raman Arora
:29 AM To: arslist@ARSLIST.ORG Subject: Re: Import without import tool? Arghhh - well it looks like I can't do that because the server doesn't have the import tool installed!!! K Kerry, I have typically written a process that they attach the csv to an attachment field and then I save

Re: Import without import tool?

2013-03-07 Thread laurent matheo
MurdockSent: Thursday, March 07, 2013 8:29 AM To: arslist@ARSLIST.ORG Subject: Re: Import without import tool? Arghhh - well it looks like I can't do that because the server doesn't have the import tool installed!!! K Kerry, I have typically written a process that they attach the cs

Re: Import without import tool?

2013-03-07 Thread Raman Arora
(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Kerry Murdock Sent: Thursday, March 07, 2013 8:29 AM To: arslist@ARSLIST.ORG Subject: Re: Import without import tool? Arghhh - well it looks like I can't do that because the server doesn't have the import tool installed!!! K Kerry, I have

Re: Import without import tool?

2013-03-07 Thread Chuck
Or use the Java API to read the CSV and import the information. DONT use direct SQL calls into the DB to import AR data. On Thursday, March 7, 2013 4:49:13 AM UTC-6, Kerry Murdock wrote: I don't know if I'm missing something obvious or not but here goes... Remedy 7.6.4 I've got a