Re: Incident Management 7.0.1

2007-02-23 Thread Eric Zhang
e where the >> system is being told which fields to grab and how it is being inserted >> into the HPD:HelpDesk form. I believe I am overlooking a configuration. >> If someone has already done this please let me know what

Re: Incident Management 7.0.1

2007-02-20 Thread Jarl Grøneng
grab and how it is being inserted >> into the HPD:HelpDesk form. I believe I am overlooking a configuration. >> If someone has already done this please let me know what I am missing. >> >> >> Remedy 7.0.1 >> SQL 2005 >> Incident Management 7.0.1 >> Change

Re: Incident Management 7.0.1

2007-02-06 Thread Jarl Grøneng
erlooking a configuration. If someone has already done this please let me know what I am missing. Remedy 7.0.1 SQL 2005 Incident Management 7.0.1 Change Management 7.0.1 Windows ___ UNSUBSCRIBE or access ARSlist Archives at www.

Re: Incident Management 7.0.1

2007-02-05 Thread strauss
EMAIL PROTECTED] Sent: Monday, February 05, 2007 2:29 PM To: arslist@ARSLIST.ORG Subject: Incident Management 7.0.1 All, I added a few fields to RQC:ServiceRequestWizard and to SRM:Request as well as HPD:HelpDesk (ie Incident Management) forms. My problem is I can get the new fields to populate

Re: Incident Management 7.0.1

2007-02-05 Thread Kevin Shaffer
I:Event Parameters but do not see where the>system is being told which fields to grab and how it is being inserted>into the HPD:HelpDesk form.  I believe I am overlooking a configuration.>If someone has already done this please let me know what I am missing.>>>Remedy 7.0.1>SQ

Incident Management 7.0.1

2007-02-05 Thread barbourb . ctr
m. I believe I am overlooking a configuration. If someone has already done this please let me know what I am missing. Remedy 7.0.1 SQL 2005 Incident Management 7.0.1 Change Management 7.0.1 Windows ___ UNSUBSCRIBE or a