n that fires like every 5 mins to set the target date.
>
> Kevin
>
> --
> Date: Mon, 22 Apr 2013 10:52:50 -0400
> From: mbritt...@navisite.com
> Subject: Incident Target date
> To: arslist@ARSLIST.ORG
>
>
> **
>
> Hi All,
>
>
>
> I
away. There is an
escalation that fires like every 5 mins to set the target date.
Kevin
Date: Mon, 22 Apr 2013 10:52:50 -0400
From: mbritt...@navisite.com
Subject: Incident Target date
To: arslist@ARSLIST.ORG
**
Hi All,
In the Incident (HPD:HelpDesk) form what is the Target date field us
So this is just a standalone field that could be used to manually include a
target date?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Monday, April 22, 2013 10:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: Incident Target date
@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: 22 April 2013 15:53
To: arslist@ARSLIST.ORG
Subject: Incident Target date
**
Hi All,
In the Incident (HPD:HelpDesk) form what is the Target date field used to
capture and display. OTB this is a column in the Incident Console. Thought
maybe this was
Hi All,
In the Incident (HPD:HelpDesk) form what is the Target date field used to
capture and display. OTB this is a column in the Incident Console. Thought
maybe this was the next SLA target date. I have response and resolution SLA's
set up but this field is always blank. If this is how it is
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